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About the Role

Optura is seeking a Senior Product Manager to own product outcomes end-to-end and help build the product function from the ground up. This role is for a customer-obsessed product leader with an eye for data-driven decision making, responsible for shaping the roadmap, translating ambiguity into clear specifications, and using customer insight and data to guide product development. While not required to write production code, technical acumen is necessary to collaborate effectively with the engineering team. This is a high-ownership role spanning the entire customer lifecycle with an opportunity to define the product function and personal impact at a fast-moving startup.

Responsibilities

Own the roadmap for your product area, defining priorities, writing specifications, and making decisions on scope and sequencing.
Ground the roadmap in data, advocating for priorities backed by metrics, customer insight, and strong judgment.
Translate customer business needs into clear product requirements for engineers and communicate engineering realities back to stakeholders.
Build trust and gain buy-in across a cross-functional team, including engineering, sales, and marketing.
Partner daily with the Romania-based engineering team on sprint planning, backlog grooming, and unblocking decisions across time zones.
Spearhead customer discovery through interviews and user observation to uncover needs and translate them into product development.
Triage and prioritize bugs versus features, balancing short-term customer needs with long-term product vision.
Partner with sales and customer success to maintain tight feedback loops.
Make sound decisions under ambiguity, prioritizing when everything feels urgent and requirements shift.
Define success metrics for all shipped products, instrument and report on outcomes, guide quarterly product roadmaps, and establish lightweight product workflows and processes.

Requirements

5+ years of product management experience at a software or technology company.
2+ years in a senior or lead product management capacity.
Experience defining, instrumenting, and reporting on product metrics.
Experience using data and analytics to prioritize and measure product outcomes.
Track record of partnering with engineering teams to ship products that reached customers and delivered measurable results.
Ability to translate feature requests and market signals into actual customer needs.
Experience in healthtech or another regulated industry.

Skills

Technical acumen to participate in architecture discussions and understand engineering trade-offs.
Ability to influence without authority.
Comfort working in ambiguous environments.
Experience with AI or machine learning products.
Experience working across time zones with distributed teams.
Experience as the product voice for a distributed engineering team.
Experience standing up a product function or serving as an early product hire at a startup.
Experience with business-to-business or enterprise software products.

Location

Nashville metro area (hybrid)
Remote

Work Type

Hybrid
Remote

Experience Level

Senior
Lead

Benefits

Health, dental, and vision insurance
Generous paid time off
Opportunities for professional growth and development

About the Company

Optura is healthcare's AI orchestration platform, helping healthcare organizations transform disconnected AI pilots into a unified, enterprise-scale program that delivers measurable value.
The platform enables teams to design, execute, and monitor intelligent agents that drive automation, insights, and action, while providing control and observability for safe scaling.
Optura supports multiple model providers, integrates seamlessly with existing infrastructure, and offers both SaaS and self-hosted options.
The company's mission is to revolutionize how healthcare deploys and operationalizes AI in production.

Equal Opportunity

Optura is an Equal Employment Opportunity Employer, welcoming and celebrating every candidate regardless of their race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information, or any other protected characteristic.
Discrimination has no place at Optura, and the company operates in full compliance with all applicable fair chance laws.
The company is deeply committed to diversity and inclusion as a non-negotiable part of its foundation, believing a diverse and inclusive workplace fuels professional growth and business success.
As part of the Optura team, every voice will be heard, contributions will directly matter, and unique backgrounds and experiences will be a vital part of success.