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About the Role

We are looking for a Staff Salesforce Engineer for the Product & Technology (P&T) team. This is a high-impact, individual contributor role for an expert who enjoys deep technical work and solid architecture. You will push engineering standards forward, solve hard problems, and lead our charge into AI-driven automation. You’ll be the main technical point person for our marketing tools (Zoom, Sumo, and LeanData) and will play a critical role in our Q2 AI initiatives. We care about results and need someone who can move the needle on critical projects while ensuring platform reliability during growth.

Responsibilities

Lead the configuration and development for Salesforce and integrated tools to support complex logic.
Stay hands-on with the codebase, developing applications using Apex Classes, Triggers, Lightning Web Components (LWC), VisualForce Pages, and Aura Components.
Serve as a key driver for our AI roadmap, focusing on implementing Agentforce, Voice Recognition, and Outreach Automation.
Leverage AI to streamline the "Consignor + Store Buyer" relationship management lifecycle.
Develop technical diagrams, integration standards, and methods for environment management.
Ensure solutions are built for scale, performance, and reliability.
Own code from start to finish, building for performance and scale with bulk-safe patterns and automated tests.
Lead design discussions to ensure solutions align with global governance and enterprise standards.
Provide ongoing technical support for existing custom Apex code and configurations.
Advise other engineers through code reviews and sharing best practices.
Work with business stakeholders to provide technical guidance on security and performance, translating requirements into solutions.

Requirements

5 or more years in a mid-to-large company with a history of shipping complex technical projects in a matrixed environment.
Deep technical proficiency in Apex Classes, Triggers, Lightning Web Components (LWC), VisualForce Pages, and Aura Components.
Proven experience or deep knowledge in Agentforce and AI-driven automations.
Experience with integration tech, SSO, Master Data Management, and Agile methodologies.
Bachelor’s in Computer Science or a similar field.
Multiple Salesforce certifications required: Platform Developer II (PDII) and at least one Architect-track certification (e.g., Application Architect or System Architect).
Project Management certifications (preferred).
Experience with LeanData, Xactly, Genesys PureCloud, Jira, Zoom, and Sumo integrations (preferred).
Knowledge of managing multiple Salesforce orgs and/or multiple teams using Salesforce (preferred).
Experienced working with complex Salesforce orgs with hundreds or thousands of users (preferred).

Skills

Apex Classes
Triggers
Lightning Web Components (LWC)
VisualForce Pages
Aura Components
Agentforce
AI-driven automations
Integration tech
SSO
Master Data Management
Agile methodologies
LeanData
Xactly
Genesys PureCloud
Jira
Zoom
Sumo

Location

Remote

Work Type

Full-time

Experience Level

Staff
5+ years

Education Level

Bachelor's in Computer Science or similar field
Platform Developer II (PDII) certification
Architect-track certification (Application Architect or System Architect)

Salary/Compensations

$190,000.00-$210,000.00

Benefits

Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid Parental Leave
9 Paid Company Holidays
Flexible Time Off (With Manager Approval)

About the Company

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 40 million members.
Provides a safe and reliable platform for consumers to buy and sell luxury items through a rigorous authentication process overseen by experts.
Features hundreds of in-house gemologists, horologists, and brand authenticators inspecting thousands of items daily.
A sustainable company giving new life to pieces across numerous categories, supporting the circular economy.
Offers effortless selling services including virtual appointments, in-home pickup, drop-off, and direct shipping.
Handles authentication, AI/ML-driven pricing, photography, listing, shipping, and customer service for consignors.

Equal Opportunity

The RealReal is committed to providing equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status.
Will consider qualified applicants for a position regardless of arrest or conviction records.
Diversity and inclusion are vital priorities as an equal opportunity employer.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.