About the Role
The Global Cross Border team is responsible for defining and executing the cross-border business strategy across travel and eCommerce. This role will drive the growth and development of our cross-border business through travel initiatives, focusing on issuers, merchants, and end-consumers. You will also support the buildout of the Visa Destinations platform by reviewing and QAing new offers and experiences, and by helping set up the customer service operating model.
Responsibilities
- Build winning strategies across key travel corridors.
- Drive initiatives to strengthen our XB value proposition and help define our global strategy for target markets and corridors.
- Help define our global strategy for travel personas (expats, students, etc.).
- Support investment prioritization and management across regions.
- Scale Visa Destinations globally, growing our new, differentiated global travel platform.
- Build out and fortify the value propositions of current destinations (e.g. Paris, NY), including sharing best practices.
- Work with regional XB teams to define the vision, strategy and value propositions of new destinations (e.g. Madrid, Tokyo, Egypt), and support execution.
- Offer evaluation and QA.
- Customer support strategy and operations.
- Support the build out of the Visa Destinations Platform (site), including offer review, QA, develop of the customer service operating model.
- Leverage market, competitive and internal data to develop hypotheses and analyses to inform key strategic decisions (e.g. market prioritization, issuer prioritization, etc.).
- Support senior management updates and progress tracking.
Requirements
- 5 or more years of work experience with a Bachelor’s Degree or at least 3 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD).
- 6 or more years of work experience with an MBA, JD Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.
- Proven experience in a strategic, product or international role within a global organization.
- Strong understanding of international markets, customer segmentation, and value proposition development, including business case development and go-to-market planning and execution.
- Leadership and project management skills with a track record of delivering results.
- Exceptional analytical skills with the ability to interpret complex data and market trends.
- Strong communication and interpersonal skills to effectively collaborate with global teams and stakeholders.
- Innovative mindset with the ability to drive change and implement new strategies.
- Proficiency in project management and the ability to handle multiple priorities in a fast-paced environment.
- Experience in consumer financial services and payments.
- Demonstrated success in driving global growth initiatives.
- Multilingual capabilities are a plus.
Skills
- Project management
- Data analysis
- Customer segmentation
- Value proposition development
- Business case development
- Go-to-market planning and execution
- Strategic planning
- International market understanding
- Communication
- Interpersonal skills
- Innovation
- Change management
Location
- US
Work Type
- Hybrid
- Full-time
Experience Level
- Manager
Education Level
- Bachelor's Degree
- Advanced Degree
- MBA
- JD
- MD
- PhD
Salary/Compensations
- $146,200.00 - $233,700.00 USD per year
Benefits
- Medical
- Dental
- Vision
- 401(k)
- FSA/HSA
- Life Insurance
- Paid Time Off
- Wellness Program
- Bonus
- Equity
About the Company
- Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
- At Visa, you’ll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
- Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Equal Opportunity
- Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
