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About the Role

The Team Lead has general responsibility for coordinating and overseeing all operational activities assigned daily. Under the direction of the Operations Supervisor, the Operations Lead oversees associates dedicated to warehousing, receiving, and shipping product in their area, consistent with company service and cost objectives. Associates are expected to meet company objectives in performance, safety, and quality, and comply with all corporate and site-specific policies.

Responsibilities

Mentor and train new and existing associates in specific distribution activities to help achieve established customer demands.
Train new and existing associates on current Standard Operating Procedures, including shipping, receiving, picking, and/or quality control.
Assist in forklift operation and certification for new and existing associates.
Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and picking and staging of outbound shipments to maximize productivity.
Verify inbound/outbound paperwork with drivers, ensuring all products are properly counted.
Efficiently and accurately load orders according to appropriate doors and trailers.
Process all shipping/receiving/picking functions as defined by Standard Operating Procedures.
Research discrepancies that may occur in the shipping and receiving process.
Conduct yourself in a professional manner in appearance and communications.
Communicate with customers telephonically, electronically, or in person.
Prepare required activity reports accurately and efficiently for site management.
Ensure all product and/or orders are received or shipped correctly and accurately picked using appropriate documentation.
Verify products and/or orders meet quality standards, reporting any damages or discrepancies.
Stack, package, shrink wrap, and label product(s).
Process all quality control functions as defined by Standard Operating Procedures.
Report inconsistencies and/or problems to the Operations Supervisor or Operations Manager.
Participate in quality meetings.
Comply with relevant ISO standards that impact the position, department, and company.
Execute all safety protocols.
Accomplish all job tasks in a manner that promotes safety.
Maintain cleanliness of the warehouse.
Maintain a clean, neat, orderly work area, and assist in warehouse security.
Comply with all Standard Operating Procedures, corporate and site-specific policies, safety rules, and OSHA/MSDS Standards.
Participate in safety meetings.
Direct the operations of the warehouse work team to achieve prescribed objectives.
Assist associates and temporary labor in completing productivity sheets and accurately capturing production and payroll hours.
Assist Supervisor in maintaining the level of employees consistent with a productive workforce.
Participate in establishing work schedules.
Ensure schedules are correctly implemented and jobs are assigned effectively and completed properly.
Assist the Operations Supervisor in ensuring all associates handle products according to prescribed quality procedures and guidelines.
Participate in department meetings.
Initiate action to prevent non-conformities relating to product, process, and quality system; identify and record problems; recommend or provide solutions through designated channels.
Bring all non-conformities to the attention of the Quality Department.
Operate equipment including sit-down, stand-up, reach truck, sweeper scrubber, scissor lift, cherry picker, Aisle Master, or pallet jack.
Responsible for the upkeep of equipment and reporting of equipment problems.
Inspect and perform minor maintenance on forklifts or other equipment daily.
Operate all equipment in a safe and efficient manner following prescribed work methods.
Maintain an active forklift certification.
Perform or assist in building, grounds, and equipment maintenance as assigned.
Perform other clerical and administrative tasks as guided by site management, including answering telephones, scheduling appointments, greeting visitors, filing, and record keeping.
Willing to work evenings and weekends as needed.
Work overtime as dictated by business, whether mandatory or voluntary.
Perform other duties as assigned.

Requirements

Must have a high school diploma or general education degree (GED).
1 year experience working in a logistics/distribution/relevant environment.
Able to operate MHE.
Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months, which can range from mild to moderate.
Satisfactory completion of a forklift training program.

Skills

Basic computer skills
RF Scanners
WMS functions
English (reading, writing, verbal)
Basic to intermediate mathematical skills to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.
Strong attention to detail and accuracy.
Ability to accomplish job tasks in a timely manner.
Ability to perform duties with minimal supervision or guidance.
Ability to communicate effectively and respectfully with all levels of the organization.
Ability to effectively adapt to change and thrive in a stimulating, fast-paced work environment.
Current or prior MHE certification.

Location

USA - New Berlin, 18200 W Lincoln Ave

Work Type

Full Time
3 day shift (Thursday, Friday, Saturday, 4 a.m. to 4 p.m.)

Experience Level

1 year experience working in a logistics/distribution/relevant environment
2-4 years’ experience working in a warehouse/logistics/distribution environment (Preferred)
2-4 years proven forklift experience (Preferred)

Education Level

High school diploma or general education degree (GED)

Salary/Compensations

Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Benefits

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase.
Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

About the Company

DSV – Global Transport and Logistics
At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road.
Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.
Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.
As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.
Visit dsv.com and follow us on LinkedIn and Facebook.
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth.
Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals.
We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA.
We don’t just work – we aim to shape the future of logistics.
This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action.
We value inclusivity, embrace different cultures and respect the dignity and rights of every individual.
If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
Start here. Go anywhere.

Equal Opportunity

DSV is an equal employment opportunity employer.
Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.
If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com.
If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.
DSV reserves the right to defer or close a vacancy at any time.