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About the Role
As a NAPA Counter Sales associate, you are the "face of the retail store" and the go-to person for customers' automotive needs. This role is a great opportunity for those looking to build a career as a Parts Specialist, seeking full/part-time work, or aiming to explore other career paths within the company.
Responsibilities
- Provide auto parts answers and solutions for retail and wholesale customers in person and over the phone.
- Utilize parts knowledge to assist other NAPA team members with customer inquiries.
- Deliver outstanding customer care and interactions.
- Bring customer focus and high energy to fast-paced stores.
- Welcome retail customers and engage to provide a positive consumer experience.
- Operate technology including computers, cash registers, telephones, and paper catalog systems.
Requirements
- Possess a valid driver's license.
- Previous experience in a parts store or automotive industry, or a willingness to learn all things auto parts.
- High School Diploma or GED.
- Excellent verbal and written communication skills.
- Ability to thrive in fast-paced retail environments.
- Strong listening skills and empathy for customers.
Skills
- Automotive parts knowledge
- Customer service
- Computer operation
- Cash register operation
- Telephone operation
- Catalog system operation
- Communication skills
- Listening skills
- Empathy
Location
- Retail stores
Work Type
- Full-time
- Part-time
Experience Level
- Entry-level
- Some experience
Education Level
- High School Diploma or GED
- Technical or Trade school courses or degree
Salary/Compensations
- Starting hourly rate of $18.75
Benefits
- Competitive Pay
- Outstanding health benefits
- 401K
- Health Insurance: Comprehensive medical, dental, and vision plans.
- Retirement Plan: 401(k) with company match.
- Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
- Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.
About the Company
- NAPA is more than a Parts Store and is looking for great talent to join the NAPA family.
- A stable company, Fortune 200 with a "family" feel.
- A Culture of promotion from within, using creativity, finding solutions/fixes, and where no two days or career paths are the same!
Equal Opportunity
- GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
- GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.