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About the Role

Lead a hands-on engineering team that works directly with customers to understand operational challenges and create tailored software solutions. Guide the delivery of automation and production-ready capabilities while identifying opportunities to turn recurring customer needs into reusable product functionality. Seeking an engineering leader with strong technical depth, a customer-focused mindset, and the ability to move confidently between people leadership, software delivery, and cross-functional partnership.

Responsibilities

Build and lead a Forward Deployed Engineering team focused on customer-specific software solutions.
Partner directly with customers to understand business processes, technical challenges, and opportunities for automation.
Guide the design, development, deployment, and support of reliable production solutions.
Remain hands-on in technical architecture, development, troubleshooting, and solution reviews.
Identify patterns across customer engagements that may become reusable platform or product capabilities.
Collaborate with product, platform, engineering, customer success, and other internal teams.
Mentor engineers, establish delivery standards, and create a culture of ownership, learning, and customer impact.

Requirements

Engineering management or technical leadership experience, including experience leading software developers.
Strong hands-on software development experience, particularly in .NET or enterprise application environments.
Experience working directly with customers to translate business challenges into technical solutions.
Demonstrated experience designing, deploying, and supporting production software.
Strong communication, collaboration, and stakeholder-management skills.
Ability to travel up to approximately 15–20%.

Skills

Python
Artificial intelligence
Machine learning
Cloud architecture
.NET
Enterprise application development

Location

Remote
Hybrid

Work Type

Hybrid

Experience Level

Manager
Lead

Salary/Compensations

$138,000 - $235,000 USD

Benefits

Comprehensive health and wellness benefits
Opportunities for mentorship
Continuing education
Focused career goal setting
Free LinkedIn Learning licenses
Mentoring Program
Inclusive, global workplace
Policies built on mutual trust and support
Time off to rest, recharge, and reconnect
Comprehensive support for international relocations and permanent residency processes

About the Company

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We’re Proactive, Proud, Partners. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunity

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. We are an equal-opportunity employer.