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About the Role

Provides clerical, receptionist, and customer service on patient care units while maintaining confidentiality. This role may orient new Patient Unit Secretaries and involves using various office equipment and computer systems.

Responsibilities

• Transcribes patient care orders and schedules tests and procedures.
• Completes and processes requisitions for tests, procedures, and equipment.
• Obtains patient care equipment and supplies as requested by medical staff.
• Notifies departments of equipment needing repair.
• Participates in patient admissions, discharges, and transfers.
• Updates patient care forms, including patient census and diet order listings.
• Greets visitors and staff professionally, providing directions and guidance.
• Handles telephone calls courteously and accurately, taking and delivering messages.
• Triages problems to the appropriate person or department.
• Maintains records of patient location when off the unit.
• Communicates and collaborates effectively with other departments.
• Follows directions from nurses, physicians, and authorized personnel during emergencies.
• Orders and restocks necessary supplies and forms.
• Maintains a clean and orderly work environment.
• Provides assistance on other units as needed.
• Assists with patient transport when necessary.

Requirements

• High school education and 1 year of clerical experience.
• Demonstrated legible writing skills.
• Demonstrated verbal communication skills.
• Knowledge of medical terminology preferred.
• Basic computer skills preferred.

Skills

• Clerical skills
• Receptionist skills
• Customer service skills
• Confidentiality
• Telephone coverage
• Computer skills
• Medical terminology

Location

• 601 Elmwood Ave, Rochester, New York, United States of America, 14642

Work Type

• Part time
• Regular

Experience Level

• 1 year of clerical experience

Education Level

• High school education

Salary/Compensations

• $18.75 - $25.44

About the Company

• The University of Rochester is defined by a deep commitment to Meliora - Ever Better.
• Values include: equity, leadership, integrity, openness, respect, and accountability.
• Committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better.

Equal Opportunity

• The University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics).
• This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.