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About the Role

Rochester Regional Health Home Care is a top-rated home care provider recognized for exceptional patient care and clinical excellence. This role guides leadership in clinical quality improvement based on data analysis and supports the implementation of quality and safety plans.

Responsibilities

• Provide primary support to the Administrative Leadership Team for implementation of departmental quality/safety plans, including Peer Review, Mortality and Morbidity reviews, and annual quality reports.
• Assist the Institute for Patient Safety in implementing departmental quality/safety plans, programs, and annual reports.
• Perform chart audits, evaluate hospital activities, and identify risks through analysis of quality referrals and complaints to identify trends and opportunities for improvement.
• Collaborate with Risk Management as needed.
• Make appropriate referrals to department directors/managers and/or Senior Leaders regarding quality, safety, and risk management issues.
• Support and participate in departmental, agency, and system committees and project teams.
• Assist in educating staff on quality improvement tools, patient safety, clinical outcome measures, and key processes.
• Disseminate quality improvement information to pertinent departments and committees.
• Support and assist in implementing mechanisms to ensure staff participation in reporting potentially harmful conditions or behavior in a 'Just Culture' environment.
• Assist Director in assessing survey readiness of all departments/services and provide consultation.
• Provide administrative and staff updates and education regarding regulatory or standards changes.
• Perform other duties as assigned.

Requirements

• 3 or more years in Quality/Patient Safety or Bachelor’s degree in Engineering/IT/Business/Finance/Healthcare or Nursing required.
• Master’s preferred.
• Minimum of three to five years of previous Health Care experience.
• Valid NYS Registered Nurse license required for those with a BSN (Effective 11/1/2019).
• Certification in Quality Management preferred.

Skills

• Quality Improvement
• Patient Safety
• Data Analysis
• Risk Management
• Peer Review
• Mortality and Morbidity reviews
• Quality Reporting
• Chart Audits
• Committee Participation
• Staff Education
• Regulatory Compliance
• BLS - Basic Life Support

Location

• Rochester, NY

Work Type

• Full-time

Experience Level

• 3-5 years of previous Health Care experience
• 3+ years in Quality/Patient Safety

Education Level

• Bachelor's Degree
• Master's Degree Preferred

Salary/Compensations

• $70,000.00 - $95,000.00

About the Company

• Rochester Regional Health Home Care is the only home care provider in the region to earn a CMS 5-Star Quality of Patient Care rating, placing its CHHA among the top 3.5% of agencies nationwide.
• CHHA was recognized by U.S. News & World Report as a “High Performing Home Care Agency,” further highlighting its commitment to exceptional patient care and clinical excellence.

Equal Opportunity

• Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.
• Rochester General Health System is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran