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About the Role

In the Small Business Bank, we are looking for a Product Manager to join our Servicing and Payments Digital Product team. You will be responsible for reimagining the money movement capabilities that small business customers rely upon to pay and get paid. Your role will be equal parts coach, visionary, and problem solver, guiding cross-functional teams to deliver exceptional value.

Responsibilities

• Collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design.
• Break down business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test.
• Effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs.
• Own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk.
• Work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology.
• Collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers.
• Deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy.
• Actively participate in horizontal forums, harnessing a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams.
• Articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team’s results and becoming a product matter expert.

Requirements

• Intellectually Curious: Ask why, explore, not afraid to blurt out crazy ideas or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, hunger to learn and seeker of new challenges.
• Communicator & Influencer: Can communicate complex ideas clearly regardless of audience. Ensure team knows priorities and why they are doing what they are doing. Rally associates to work with you.
• Do-er: Biased toward action, try things and sometimes fail. Can get around roadblocks and stay focused on goals. Well organized, able to multitask and prioritize work.
• Passionate & Customer Focus: Care about growing others and bringing them together around what’s possible. Get a thrill from the journey of building and shipping products, and have a desire and ability to connect with external or internal customers to fully understand their needs.
• Learner: Have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.
• Team Player: Enjoy working with diverse people and driving the team toward a common goal. Have the ability to put the team before yourself and establish long-lasting relationships.
• Bachelor's Degree or military experience.
• At least 2 years of experience working in Product Management.
• Experience translating business strategy and analysis into consumer facing digital products.

Skills

• Product Management
• Agile environment
• Data-driven decision making
• Customer-centric approach
• Technology trends
• Architecture strategy
• Digital products

Location

• McLean, VA
• New York, NY
• Richmond, VA

Work Type

• Full-time

Experience Level

• Senior Associate
• At least 2 years of experience

Education Level

• Bachelor's Degree
• Bachelor's degree in computer science or engineering

Salary/Compensations

• McLean, VA: $111,200 - $126,900
• New York, NY: $121,300 - $138,400
• Richmond, VA: $101,100 - $115,400

Benefits

• Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
• Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

About the Company

• Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
• We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
• In the Small Business Bank, our customers are the lifeblood of the US economy, making up 99% of businesses in the US and accounting for 44% of the country's GDP.
• We’ve built an organization that is focused on listening to and learning from the millions of business customers we serve every day to make sure our products, services and experiences work as hard as they do.
• On our team, we combine that customer-centric approach with our heritage of data-driven decision making to design, build, and test our way to best-in-class, business-grade experiences that help Small Businesses succeed.

Equal Opportunity

• Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
• Capital One promotes a drug-free workplace.
• Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.