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About the Role

The Account Supervisor is responsible for developing and overseeing the implementation of marketing strategies for clients, maintaining a complete working knowledge of the assigned disease segment and brand goals. This role involves managing client relationships, overseeing talent development for direct reports, and ensuring financial goals are attained.

Responsibilities

• Develop deep product knowledge base, including product indications, market research, marketing plans, and competitive knowledge.
• Execute strategy, provide brand stewardship, and maintain strong client satisfaction on assigned brand(s).
• Communicate client needs to all cross-functional partners, ensuring projects are on brief and in line with brand strategy.
• Effectively present agency recommendations, points-of-view, or strategy documents to clients, taking a leadership role.
• Work with Project Management to provide accurate and timely product forecasts, seeking supervisor’s input on critical situations or changes.
• Ensure team members know and follow established agency account procedures.
• Assist in the development of Project Briefs, SOWs, Client Presentations, and Brand Plans.
• Conduct regular meetings with the account group team to discuss client issues, opportunities, and work in progress.
• Coach and develop direct report(s) by creating individual development plans and providing on-the-job learning.
• Lead and participate in live and virtual client meetings, engaging with clients independently on tactical and strategic initiatives.
• Review internal contact reports, status reports, and hotsheets to ensure accuracy of project details and next steps.
• Contribute to the development of recommendations for project optimizations based on client feedback, MLR discussions, and market research/insights.
• Assist senior account team members with meeting prep, project updates, and client deliverables.

Requirements

• Superior verbal and written communication skills.
• Superior organizational skills.
• Ability to collaborate across a multi-disciplinary brand team.
• Excellent presentation skills with an ability to present ideas to brand teams and clients.
• Experience working on digital projects or accounts with a strong digital focus.
• Proficient in Microsoft Office.
• Bachelor’s degree with a minimum of 3 years of medical marketing or agency experience.
• Previous experience managing one or more direct reports.
• Able to travel to client meetings.
• Pharmaceutical advertising is preferred, not required.

Skills

• Account Management
• Marketing Strategy
• Client Relationship Management
• Talent Development
• Financial Goal Attainment
• Product Knowledge
• Brand Stewardship
• Client Satisfaction
• Cross-functional Communication
• Presentation Skills
• Project Management
• Forecasting
• Agency Procedures
• Project Brief Development
• SOW Development
• Client Presentation Development
• Brand Plan Development
• Team Meetings
• Coaching
• Development Planning
• On-the-job Learning
• Client Meetings
• Tactical Initiatives
• Strategic Initiatives
• Contact Reports
• Status Reports
• Hotsheets
• Project Optimizations
• Client Feedback Analysis
• MLR Discussion Analysis
• Market Research Analysis
• Insight Generation
• Meeting Preparation
• Project Updates
• Client Deliverables

Location

• NYC headquarters
• Remote
• Hybrid

Work Type

• Hybrid

Experience Level

• 3 years of medical marketing or agency experience
• Previous experience managing one or more direct reports

Education Level

• Bachelor’s degree

Salary/Compensations

• $90,000 - $116,500

About the Company

• Remedy Edge is a global healthcare communications network built to make creativity, and creative technology, a force for urgent health impact.
• Grounded in deep insight into behavior, channels, and culture, we create work that doesn’t just inform—but activates.
• Work that accelerates decisions, advances care and drives meaningful change for the brands and patients who can’t afford to wait.
• Remedy Edge is an inclusive home for diverse voices, perspectives, and lived experiences.
• We believe the best ideas emerge when everyone is heard—and when the work reflects the real world it’s meant to change.
• By embracing difference, we sharpen our thinking, strengthen our creativity, and take on health’s hardest problems with greater clarity and humanity.
• At Remedy Edge, we design work around people, not the other way around.
• Our flexible hybrid environment empowers teams to do their best work wherever it happens: in our NYC headquarters, at home, or alongside clients.
• With intentional meeting-free time, seasonal flexibility, and modern ways of working, we give our people the space to think boldly, move faster, and stay at their creative edge.

Equal Opportunity

• It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.