Community Technician - Reaching New Heights - Tuesday-Saturday 4pm-12:30am at Bowery Residents' Committee | New York, New York, US | Rezi

Community Technician - Reaching New Heights - Tuesday-Saturday 4pm-12:30am at Bowery Residents' Committee

Community Technician - Reaching New Heights - Tuesday-Saturday 4pm-12:30am

Bowery Residents' Committee · New York, New York, US

Today

Community Technician - Reaching New Heights - Tuesday-Saturday 4pm-12:30am

Bowery Residents' Committee · New York, New York, US

4 hours ago
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About the Role

As a Community Technician at BRC, you will be a consistent, trusted presence for individuals experiencing homelessness, supporting them through moments of crisis, uncertainty, or transition. This hands-on, frontline role is ideal for those interested in social work, human services, public health, or emergency response.

Responsibilities

  • Maintain a safe, orderly residential environment through active monitoring and rounds
  • Engage residents using trauma-informed and de-escalation techniques
  • Respond to conflicts, safety concerns, and crises professionally
  • Screen residents and visitors while maintaining dignity and security
  • Provide emergency support (First Aid/CPR, Narcan – training provided)
  • Complete documentation (logbooks, incident reports, progress notes)
  • Support fire safety procedures, inspections, and compliance
  • Assist with meals, escorts, inventory, and facility upkeep

Requirements

  • High School diploma or GED required
  • Strong communication skills and basic computer proficiency
  • Ability to remain calm under pressure and maintain professional boundaries
  • Willingness to obtain required certifications
  • Experience with homelessness, mental health, or substance use populations (Preferred)
  • Security Guard license, Food Handler Certificate, or similar certifications (Preferred)
  • Bilingual candidates encouraged to apply (Preferred)

Skills

  • Trauma-informed care
  • Harm reduction
  • Crisis intervention
  • First Aid/CPR
  • Narcan administration
  • Fire safety procedures
  • Communication skills
  • Basic computer proficiency
  • De-escalation techniques

Location

  • Onsite

Work Type

  • Full-time
  • Mandatory Overtime

Experience Level

  • Entry Level

Education Level

  • High School Diploma or GED

Benefits

  • Experience in trauma-informed care, harm reduction, and crisis intervention
  • BRC-sponsored certifications (CPR/First Aid, Narcan, Fire Safety Guard, etc.)
  • Clear pathways to case management, senior roles, and leadership
  • Structured training, onboarding, and team support
  • Tuition assistance and professional development
  • Health and dental insurance starting Day One
  • 3+ weeks vacation, 12 holidays, plus sick and personal time
  • 403(b) retirement plan with employer match
  • Flexible Spending Accounts (healthcare, transit, childcare)

About the Company

  • At BRC, every shift matters.
  • A mission-driven team committed to staff wellbeing