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About the Role
The Valet Attendant is responsible for delivering a safe, efficient, and professional valet experience for hotel guests. This guest-facing role requires strong customer service skills, safe driving practices, attention to detail, and clear communication. Valet Attendants report directly to the Ramp Captain, the on-site shift supervisor.
Responsibilities
- Greet guests promptly and professionally upon arrival and departure
- Confirm vehicle details and valet needs clearly and calmly
- Perform pre-acceptance vehicle inspections and report any visible damage
- Safely park, retrieve, and return vehicles in accordance with procedures
- Maintain secure key control and follow all ticketing protocols
- Follow Ramp Captain direction regarding ramp flow, vehicle priority, and coverage
- Report incidents, damage, or safety concerns immediately
- Support smooth ramp operations during peak periods and events
- Maintain a professional demeanor and service-focused attitude at all times
Requirements
- Strong customer service and communication skills in a luxury or high-volume environment
- Calm, professional demeanor under pressure
- Attention to detail, safety awareness, and accountability
- Ability to work collaboratively across departments while respecting role boundaries
- Valid driver’s license and clean driving record
- Must currently reside in Canada
- Must be 23 years of age or older for insurance purposes
- Skilled in both automatic and manual transmission
- Physically able to stand for extended periods
Skills
- Customer service
- Communication
- Safe driving practices
- Attention to detail
- Clear communication
- Professional demeanor
- Service-focused attitude
- Safety awareness
- Accountability
- Collaboration
Location
- Canada
Work Type
- Full-time
Experience Level
- Entry Level
Salary/Compensations
- $18/hour + performance-based tips (no limit)
Benefits
- Training and on-site operational support
- Professional, structured work environment
- Opportunities for growth within Eminent Valet
About the Company
- Eminent Valet is a premier provider in Canada’s valet service industry with a strong reputation for excellence in customer service.
- We are one of the nation’s largest and most respected valet companies.
- Our operations span numerous major cities across Canada, where we continue to set the standard for quality, reliability, and professionalism.
- We are a dynamic organization that values dedication, integrity, and a commitment to exceptional service.