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About the Role

Newmark is seeking a Director, Change Management to lead the successful adoption of platform and AI rollouts by focusing on changes in daily workflows. This role involves conducting workflow research, implementing change management strategies based on behavioral science, and partnering directly with users. The position also contributes to enterprise strategy by translating field insights into recommendations for workflow migration, change, and technology investments. Collaboration with Newmark Consulting Group's Behavior Science Studio is also a key aspect of this role.

Responsibilities

Lead whole-office and team-level workflow transitions.
Conduct workflow research.
Facilitate co-creation workshops.
Contribute to enterprise strategy conversations.
Translate field learnings into recommendations for workflow migration, change, and technology investments.
Partner with Newmark Consulting Group's Behavior Science Studio lead to win and deliver client business.

Requirements

Experience in leading workflow transitions.
Experience in change management grounded in behavioral science.
Ability to partner directly with users whose workflows are changing.
Experience translating field insights into strategic recommendations.
Experience collaborating with behavior science teams.

Skills

Change Management
Workflow Research
Behavioral Science
Co-creation Workshops
Enterprise Strategy
Technology Investments

Experience Level

Director

About the Company

Newmark's platform and AI rollouts aim to change how individual teams and whole offices work day to day.