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About the Role

As a Senior Project Manager, you will serve as the accountable delivery lead for complex, customer-facing Professional Services engagements. You will translate customer objectives into clear delivery strategies, balancing customer outcomes with Professional Services business discipline. This role requires an operator who can navigate technically complex environments, lead executive-level governance, and integrate AI-related discovery into the engagement strategy.

Responsibilities

Lead engagements from kickoff through closeout, maintaining continuity and ensuring delivery aligns with customer priorities and business outcomes
Establish rigorous delivery governance, including project planning, milestone tracking, RAID management, and status reporting
Serve as a trusted advisor, helping customers clarify objectives, make informed tradeoff decisions, and connect technical execution to strategic business value
Drive alignment and influence outcomes across cross-functional teams and customer stakeholders, even without direct authority
Balance customer outcomes with sound business management, including financial discipline, resource utilization, and engagement risk mitigation
Identify opportunities where AI consultation adds value, leveraging technical subject matter experts to drive efficiency and unlock outcomes
Contribute to organizational delivery standards and mentor team members to improve consistency and predictability

Requirements

8+ years leading complex, customer-facing projects or programs in SaaS, Consulting, or Professional Services
Strong command of project delivery fundamentals (scope, schedule, risk, dependencies) and delivery tools (e.g., Jira, Smartsheet)
Proven ability to influence cross-functional teams and maintain an executive presence with both technical and non-technical stakeholders
Deep understanding of Professional Services economics, engagement health, and linking delivery to long-term customer growth
A practical understanding of enterprise AI transformation; ability to identify AI use cases and facilitate relevant expert engagement
Proficiency in both Agile and structured delivery models, with the judgment to operate effectively in ambiguous environments
Experience leading high-visibility database, cloud, or software modernization initiatives
Familiarity with MongoDB products and services
Experience facilitating strategic governance cadences (e.g., QBRs)

Skills

Project Management
SaaS
Consulting
Professional Services
Jira
Smartsheet
Agile
AI Transformation
Database Modernization
Cloud Modernization
Software Modernization

Location

Remote (US)

Work Type

Remote
Full-time

Experience Level

Senior
8+ years

Salary/Compensations

$90,000—$176,000 USD

Benefits

Equity
Employee stock purchase program
Flexible paid time off
20 weeks fully-paid gender-neutral parental leave
Fertility and adoption assistance
401(k) plan
Mental health counseling
Access to transgender-inclusive health insurance coverage
Health benefits offerings

About the Company

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys.

Equal Opportunity

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.