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About the Role

The Senior Learning Partner will focus on developing new learning content to support AML, project delivery, system enhancements, and business transformation initiatives. This role will also be responsible for refreshing and maintaining current learning materials to ensure content remains accurate, relevant, and aligned to process, policy, and system changes across OneCap.

Responsibilities

• Create and integrate learning strategies/road map aligned to support OneCap strategic and people & culture plan.
• Collaborate with key leaders, key stakeholders, and subject matter experts to design and implement the right fit solutions based on transformation initiatives.
• Proactively assess the best method for delivery: learning, communications, P&P, facilitated session, leader led session focused on delivering an optimal solution given business needs, availability and change being implemented.
• Design, develop content (Storyline, Canva etc), and deliver a variety of learning programs (virtual workshops, focus groups, experiential learning). Suggest vendors as appropriate to complement the program strategy.
• Facilitate training sessions nationally, including virtual and in-person delivery, and be comfortable presenting to a variety of employee and leader audiences.
• Optimize current learning practices, processes, tools and propose innovative resources and solutions to ensure sustainability and future proofing MOCC learning program.
• Collaborate with L&D and department managers to perform training needs assessments and identify skills or knowledge gaps that need to be addressed; support the creation of learning strategies and development plans as required.
• Design and develop career paths, as part of the Franchise Learning Program, in partnership with managers and Employee Experience teams, so that Employees can see their future options and understand the path to get there.
• Support leader in delivering and executing the MOCC initiatives to support operation effectiveness and sustainability.
• Support ad hoc projects and initiatives, including partnering with the dedicated Technical Writer to draft, edit, review, and post policies and procedures.
• Partners with key project stakeholders to identify learning requirements relevant to adoption of new skills, process and change plan.
• Develop metrics and provide ongoing communications support for organizational readiness and adoption, report on post implementation benefits against key success measures.
• Support leader in planning and executing all leader and employee development support materials required.
• Own the identification of KPI for executed initiatives and report results to leaders.

Requirements

• Proven ability to develop and deliver excellent creative work through strong collaboration skills and use of innovative design and production ideas and technologies.
• Strong facilitation and presentation skills, with the ability to confidently deliver training nationally across virtual, in-person, and blended formats.
• Ability to pivot deliveries, solutions based on business need.
• Strong ability to prioritize work and work independently.
• Curious attitude and ability to ask questions and gather the necessary information.
• Lead Learning and Development from a project management perspective including creating and maintaining workplans, performing quality reviews of deliverables, determining resource needs, and facilitating team building/eminence activities.
• Demonstrated ability to set measurements, monitor and report on the effectiveness of training and showcase the ROI to the impacted business groups.
• Working ability to identify change management needs and ability to apply PROSCI methodology to implementations (learning or other initiatives).
• Expertise in delivering training content to employees using e-learning, virtual-led training, podcasts, video, and blended learning, facilitates instructor-led programs.
• Ability to handle multiple, complex projects, including developing timelines, milestones, responsibilities, and stakeholder relationships.
• Premium Paid for Bilingual Qualifications (French and English).

Skills

• Articulate 360
• Storyline
• Canva
• Microsoft Power Platform
• Microsoft Copilot
• PROSCI methodology
• Video software

Location

• Toronto
• Vancouver

Work Type

• Hybrid
• Remote

Experience Level

• Minimum of 7 years experience in Learning & Development or related experience

Education Level

• Post-secondary degree, ideally in Business

Salary/Compensations

• CAD $68,800- $86,000

Benefits

• Inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• Tools and technology needed to delight your candidates and clients!
• Work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues.
• Work hard and have fun!

About the Company

• Meridian OneCap Credit Corp is an equipment and finance company providing a broad range of financial services to businesses throughout Canada.
• Our parent, Meridian Credit Union, has over 70 years of banking history and is Ontario’s largest credit union.
• Meridian OneCap is a provider of asset financing in the form of capital leases.
• We are committed to being the best provider of specialized equipment financing services to strategic vendors across Canada.
• Our service-oriented culture and exceptional group of professionals serves to provide our strategic partners with value-added service and constructive solutions.
• Meridian OneCap Credit Corp provides customized leasing solutions both to help companies sell equipment and to companies that have chosen to lease equipment, rather than buy.
• For manufacturers and vendors, we enable you to provide your customers with a value-added service that helps your customers acquire equipment efficiently and gives your company a competitive edge.
• And for the end user, we can help you to preserve working capital in your business, while benefiting now from the use of the equipment.
• Our team is known as industry leaders.
• We’ve earned our reputation through consistent delivery of financing programs with the most efficient transaction process and superior customer service.
• With the largest direct sales force within the Canadian market, it’s no wonder our customer service is unparalleled.
• At Meridian, we’re not just adapting to the future—we’re shaping it.
• We see talent as a catalyst for sustainable growth, community impact, and future-readiness.
• As the financial landscape evolves, we’re looking for team members who bring: Embedding & leveraging technology, Critical Thinking, Data Driven, Curiosity & Flexibility.

Equal Opportunity

• Meridian OneCap is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.
• We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.
• Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.