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About the Role

Waymo Operations is seeking an individual to deliver the Waymo Driver to the world by building and scaling the world's first and leading autonomous fleet and operations platform. This role will enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver.

Responsibilities

• Act as the designated authority on shift for Waymo’s network, maintaining end-to-end situational awareness across target markets.
• Exercise operational control during incidents, disruptions and safety-critical events, making timely decisions to stabilize and recover service, and escalating as appropriate.
• Partner closely with Regional Market Leads, ensuring alignment between network-level priorities and market-level realities, representing local impacts, risks, and constraints in network-level decision-making to ensure balanced outcomes.
• Apply a network-first mindset while balancing local conditions and regulatory considerations to maintain compliance and performance.
• Communicate with clarity, authority, and a calm demeanor during high-pressure situations to maintain organizational confidence.
• Coordinate directly with Product, Engineering, Operations teams and other cross-functional partners to seamlessly execute incident responses.

Requirements

• 12+ years of experience making decisions in real-time, mission-critical operational environments in fast-paced, 24/7 environments.
• Proven track record of high-judgment decision-making under extreme pressure, with a demonstrated ability to stand by choices using data-driven arguments.
• Experience leading cross-functional event response in high-stakes environments, with clear structure, decision discipline and communication and the ability to provide immediate actionable guidance.
• Strong systems-thinking capabilities with the ability to synthesize live signals to maintain situational awareness across target markets.
• Exemplary communication and presentation skills, with the confidence to deliver crisp briefings to cross-functional leaders and stakeholders.
• Ability to align network priorities with regional market realities and technical engineering constraints.

Skills

• Situational awareness
• Operational control
• Decision-making
• Crisis management
• Cross-functional collaboration
• Communication
• Presentation skills
• Systems thinking

Location

• Hybrid

Work Type

• Hybrid
• Full-time

Experience Level

• 12+ years
• 15+ years

Salary/Compensations

• £142,000—£149,000 GBP

Benefits

• Discretionary annual bonus program
• Equity incentive plan
• Generous Company benefits program

About the Company

• Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver.
• Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes.
• The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases.
• The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.
• Waymo Operations exists to deliver the Waymo Driver to the world.
• We are a global team building and scaling the world's first and leading autonomous fleet and operations platform.
• From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver.
• At Waymo, we are dedicated to building a culture that promotes collaboration and celebration.
• We value our team members' unique backgrounds, perspectives, and experiences and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate.