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About the Role
The Trust & Safety team at Apple is at the forefront of safeguarding user trust by developing and deploying cutting-edge solutions to combat financial fraud and abuse across Apple's global ecosystem. This role is for a Program Manager with deep expertise in financial fraud and payment systems to lead critical initiatives that protect users, partners, and the integrity of Apple's financial services.
Responsibilities
- Work cross-functionally with internal and external business partners to rapidly build and deploy sophisticated solutions essential in fighting fraudsters and abusers.
- Relentlessly protect our customers and partners.
- Safeguard the integrity of Apple’s financial services and protect our global customer base.
- Design, test, and implement scalable risk mitigation strategies without compromising the customer experience.
Requirements
- Bachelor's degree in Finance, Economics, Mathematics, Statistics, or a related quantitative field.
- 3+ years of professional experience in risk management, fraud prevention, or trust and safety, preferably within the digital payments, credit, or fintech industry.
- Strong analytical skills with a proven ability to extract insights from large, complex datasets to identify emerging fraud trends and assess financial risk.
- Hands-on proficiency with visualization tools.
- Excellent communication and problem-solving abilities.
- Demonstrated experience working closely alongside Product, Engineering, Data Science, and Compliance teams.
Skills
- Financial fraud
- Payment systems
- Risk management
- Fraud prevention
- Trust and safety
- Digital payments
- Credit
- Fintech
- Analytical skills
- Data visualization
- Communication
- Problem-solving
- Technical program management
Location
- Global
Work Type
- Full-time
Experience Level
- 3+ years of professional experience
- 5+ years of technical program management experience
Education Level
- Bachelor's degree in Finance, Economics, Mathematics, Statistics, or a related quantitative field
- Master's degree or MBA
- Certifications in fraud examination (e.g., CFE, CPFPP), risk management, or project management
About the Company
- Apple is where extraordinary ideas become groundbreaking products and experiences that people couldn’t imagine living without.
- Our commitment to innovation is matched only by our dedication to user trust and safety.