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About the Role

This internship is designed to provide meaningful, hands-on experience while supporting the daily operations of the Risk Management Department and developing foundational skills for a career in risk management, insurance, claims, or corporate compliance.

Responsibilities

• Review incoming incident reports for completeness and accuracy.
• Follow up with Regional and Property Managers to obtain missing information, photographs, witness statements, and supporting documentation.
• Assist with gathering facts and organizing claim files prior to Risk Management review.
• Maintain accurate electronic claim documentation.
• Assist in the administration of the Reasonable Accommodation process.
• Review accommodation requests for completeness.
• Coordinate with property teams regarding required documentation.
• Track requests and maintain accurate records within departmental systems.
• Communicate professionally with internal stakeholders throughout the review process.
• Assist with organizing litigation and claim files.
• Coordinate the collection of leases, incident reports, photographs, maintenance records, and other supporting documentation.
• Maintain electronic claim files and ensure documentation is complete.
• Support communication with property teams regarding outstanding claim documentation.
• Prepare claim summaries and management reports.
• Assist with trend analysis and departmental metrics.
• Develop PowerPoint presentations and executive reporting materials.
• Maintain departmental tracking spreadsheets and databases.
• Monitor departmental inboxes and assist with follow-up communications.
• Coordinate with internal departments to obtain information needed for claims and investigations.
• Assist with department projects and process improvement initiatives.
• Support document management and record retention efforts.
• Perform additional administrative duties as assigned.

Requirements

• Currently pursuing a Bachelor's degree in Risk Management, Business Administration, Finance, Legal Studies, Criminal Justice, Insurance, or a related field.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple assignments in a fast-paced environment.
• Strong analytical and problem-solving abilities.
• High level of professionalism and attention to detail.
• Ability to handle confidential information with discretion.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, PowerPoint, and Outlook.
• Minimum GPA of 3.0 preferred.
• Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines.
• Excellent written, verbal, and interpersonal communication skills.
• Strong analytical and problem-solving abilities with a high level of attention to detail.
• Ability to maintain confidentiality and handle sensitive information with discretion and professionalism.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, PowerPoint, Outlook, and Teams.
• Demonstrated ability to work independently while contributing effectively within a team environment.
• Prior internship, administrative, legal, insurance, compliance, property management, or customer service experience is preferred but not required.
• Interest in pursuing a career in Risk Management, Insurance, Claims Administration, Compliance, Corporate Safety, Legal Operations, or Property Management.

Skills

• Microsoft Office Suite
• Excel
• Word
• PowerPoint
• Outlook
• Teams
• Organizational skills
• Time management skills
• Written communication skills
• Verbal communication skills
• Interpersonal skills
• Customer service skills
• Analytical skills
• Problem-solving abilities
• Attention to detail
• Professionalism
• Discretion
• Collaboration

Location

• Plainview, NY

Work Type

• On-site
• Internship
• Part-Time
• Full-Time

Experience Level

• Internship

Education Level

• Bachelor's degree

About the Company

• Eagle Rock Properties is a full-service real estate firm offering investment management, property management, and construction management services.
• With a team of over 350 professionals, we specialize in rental apartment communities across the Northeast and Mid-Atlantic regions of the United States.
• Under the leadership of our executives, who have owned and managed properties for more than 30 years, Eagle Rock Properties has emerged as a pioneering force in the industry.