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About the Role

The Individualized Care Coordinator (ICC) is responsible for coordinating the development and implementation of an individualized, community-based plan of social, emotional, and medical services for children and adolescents with serious emotional disturbances. The work focuses on preventing out-of-home placements, emergency room visits, and psychiatric hospitalizations by overcoming obstacles such as system rigidity, fragmented services, and lack of accessibility.

Responsibilities

Provide outreach to engage eligible children and families.
Conduct comprehensive, strengths-based assessments of child, family, and service needs.
Develop child and family-specific service plans collaboratively.
Assist families in securing services and advocating with other systems.
Facilitate the creation of support networks and monitor progress towards goals.
Facilitate ongoing communication among child, family, and community providers.
Provide crisis intervention and stabilization as needed.
Develop knowledge of and positive relationships with Westchester County systems serving families and youth.
Document client progress and maintain client activity records.
Practice with a person-centered, trauma-informed philosophy.
Perform other designated or related duties.

Requirements

Bachelor's Degree in a human service field and two years of experience in direct services or linking children to services, OR a Master's Degree in a human service field with one year of experience.
Proficiency in Microsoft Office suite and database management systems.
Familiarity with and ability to use an Electronic Health Record system.
Must be reliable, able to work independently, and understand confidentiality.
Must possess and maintain a valid Driver's License with a satisfactory driving record.
Must maintain current New York State Defensive Driving certification.
Must be cleared and maintain clearance by applicable regulatory bodies.
Legally eligible to work in the United States without sponsorship.
Fluency in English (Reading, Writing, Speaking).

Skills

Mental health diagnoses knowledge
Suicide assessments knowledge
Psychopharmacology knowledge
Electronic Health Record system proficiency
Understanding of family systems based on cultural and ethnic diversity
Highly organized
Detail-oriented
Self-motivated

Location

Westchester County Department of Social Services - White Plains, NY Office

Work Type

Part Time
Mobile position requiring field work

Experience Level

2 years of experience (with Bachelor's)
1 year of experience (with Master's)

Education Level

Bachelor's Degree in human services
Master's Degree in human services

Salary/Compensations

$28.00-$32.00 per hour

About the Company

The Cross Systems Unit provides community-based care coordination services for children ages 10 to 18 with behavioral health issues.
Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities.

Equal Opportunity

Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.