Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Assistant Director of Facilities (Field Operations) assists HeartShare’s efforts in maintaining safe, compliant, and welcoming facilities. This role oversees the safety, aesthetics, and functionality of our facilities, ensuring a secure and inviting atmosphere. It requires strong organizational and communication skills, regulatory expertise, and proficiency in managing facilities through an automated system. The role also involves on-call availability for emergencies, including after hours and weekends, and requires reliable transportation.

Responsibilities

Directly supervise Maintenance staff in the field.
Manage schedules of all Maintenance staff ensuring adequate coverage.
Communicate, lead, mentor, and manage the Maintenance staff.
Verify that all team members are adhering to safety regulations and company policies.
Conduct safety briefings and ensure proper use of personal protective equipment (PPE).
Set performance goals and conduct regular performance evaluations for maintenance team members.
Conduct interviews with applicants, provide training to new hires, and assess their performance.
Approve and submit employee timecards, manage employee time off requests, and manage employee overtime requests.
Address employee complaints, performance issues, absences, and lateness, initiating Progressive Discipline procedures.
Participate in Professional Development Trainings and ensure staff compliance with mandated trainings.
Implement and operationalize all established maintenance procedures.
Prioritize, organize, schedule, and assign daily work order assignments to staff and maintenance teams.
Conduct regular onsite inspections of maintenance work to ensure quality standards.
Conduct regular onsite supervision of work site practices to ensure safety.
Liaise onsite with subcontracting vendors and monitor completion of work performed.
Assist in oversight of all assigned facilities to ensure physical safety and compliance with state and city regulations.
Execute repairs related to internal and external audit reports for immediate follow-up and correction of critical facility findings.
Provide first line 24-hour response to emergency repairs at all physical plant locations.
Coordinate facility-related emergencies, working closely with relevant teams and authorities.
Maintain cell phone contact on evenings and weekends for emergency response.
Ensure physical plant safety protocols to safeguard the well-being of residents, program participants, staff, and visitors.
Follow all Blood-borne Pathogen Control standards at all times.
Ensure staff have and are utilizing proper Personal Protective Equipment (PPE).
Maintain and repair residence interiors, ensuring hazard prevention and compliance with regulations.
Maintains and repairs residence exteriors and grounds ensuring hazard prevention and well-kept appearance.
Develop and execute a proactive preventative maintenance plan.
Perform physical corrections to resolve violations or deficiencies.
Provide care and upkeep to all vehicles assigned to field Maintenance staff.
Ensure vehicle log completion for all Maintenance vehicles.
Follow all applicable state and city motor vehicle laws.
Identify responsible drivers for violations and initiate disciplinary actions for persistent violations.
Schedule and coordinate vehicle maintenance/service needs.
Ensure a copy of vehicle registration, insurance and inspection documents are always in the vehicle.
Ensure that parking tickets received on agency vehicles are submitted for prompt payment.
Maintain and update facilities department physical inventory of assets and tools.
Provide care and upkeep of assigned tools.
Ensure daily proper safe storage of tools and equipment.
Utilize an automated facilities management system (TheWorxHub) to manage work requests, track maintenance tasks, and log maintenance work.
Ensure that if no approved work order is issued, work does not commence, with the exception of emergency situations.
Record work order progress in TheWorxHub system, including detailed descriptions, completion notes, and photos.
Match all purchases to related work order, reviewing for accuracy.
Act as primary contact for hardware stores ensuring prompt submission of invoices for payment.
Act as petty cash custodian for Centralized Maintenance funds.
Maintain clear communication with staff, residents, and external stakeholders regarding facility matters.

Requirements

Minimum of 5 years of progressive facilities management experience, ideally in a nonprofit or healthcare setting.
Demonstrated leadership skills, with a track record of successfully managing teams and fostering a positive work culture.
Thorough knowledge of building codes, ADA regulations, safety standards, state/city regulations.
General knowledge of all construction trade types (carpentry, plumbing, painting, electrical, mechanical, etc.).
Proficiency in utilizing automated facilities management systems, such as TheWorxHub, for work order tracking, preventive maintenance & asset management.
Excellent written, communication and interpersonal skills.
Cost-effective solutions with high-quality outcomes.
Strong organizational and problem-solving abilities, with meticulous attention to detail.
Must be available on-call to address facility-related emergencies including after hours and on weekends.
Must have reliable transportation.
Obtain OSHA 10 hour within 6 months.
Obtain OSHA approved PPE training with 3 months.

Skills

Facilities Management
Team Leadership
Supervision
Schedule Management
Mentoring
Safety Regulations
Company Policies
Safety Briefings
Personal Protective Equipment (PPE)
Performance Management
Interviewing
Training
Timecard Management
Time Off Requests
Overtime Management
Progressive Discipline
Professional Development
Maintenance Procedures
Work Order Management
Onsite Inspections
Quality Standards
Work Site Supervision
Hazard Identification
Vendor Liaison
Regulatory Compliance
Audit Report Execution
Emergency Response
Blood-borne Pathogen Control
Handyman Duties
Tile Installation
Floorcare
Plumbing Repairs
Electrical Repairs
Carpentry
Painting
Furniture Assembly
Garbage Removal
HVAC Repair
Lock Repair
Plaster Repair
Sheetrock Installation
Cabinet Repair
Landscaping
Snow Removal
Gutter Cleaning
Basic Masonry
Siding Repair
Preventative Maintenance Planning
Vehicle Care
Vehicle Maintenance Scheduling
Tool Maintenance
Asset Inventory Management
Automated Facilities Management Systems
TheWorxHub
Purchasing
Expense Management
Invoicing
Petty Cash Management
Reconciliation
Communication
Problem-Solving

Location

BROOKLYN, NY 11201

Work Type

Full-Time
On-call

Experience Level

Minimum of 5 years of progressive facilities management experience

Education Level

High School Diploma or Equivalent
Bachelors Degree preferred

Salary/Compensations

$80,000.00 - $90,000.00

Benefits

Rewarding Work in a team environment
Paid vacation, sick, personal days and holidays
403(B) retirement plan with employer contribution
Health, dental, vision and life insurance
Employee Assistance Program (EAP)
Flexible spending account (Dependent Care, Medical, Parking, and Transit)
Employee Appreciation Programs and Events
Tuition Assistance Program
Professional Development opportunities
Gympass Discount
Verizon Wireless Discount
BJs Membership discount
Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more

About the Company

For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.

Equal Opportunity

HeartShare is an Equal Opportunity Employer (EOE).
If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.