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About the Role

The Case Planner enhances the quality of life of Group Home residents and their families by providing and/or arranging for the provision of social and related services based on service plans and needs. This role prepares youngsters for return to the natural family, independent living, or continued care, while maintaining compliance with Agency and Group Home standards, and government requirements.

Responsibilities

• Develops individual case service plans using GH and SVS guidelines and governmental objectives.
• Determines service needs and finds appropriate resources.
• Schedules appointments for and escorts clients to resources.
• Enrolls clients in appropriate schools and programs.
• Monitors service delivery and progress.
• Maintains family assessment and service plans (FASP's) per NYS Office of Children and Family Services requirements and follows NYC Children Services (NYCCS) in service provision planning.
• Prepares and obtains pertinent documents and enters information into Connections and/or FASP.
• Initiates and maintains contacts internally and externally with collateral and major stakeholders.
• Prepares and presents services plans and updates to Agency management, child care staff, clinicians, and others as requested.
• Prepares required materials, such as lists of approved visiting resources and schools or programs for the Child Care Manual.
• Participates in meetings, including interdisciplinary team, monthly child care/social services, weekly individual and group, and others as requested.
• Occasionally prepares minutes or summaries of meetings to be documented in Connections.
• Attends internal and external conferences, seminars, workshops, and in-service training sessions.
• Makes field visits to outside organizations, such as schools, programs, and clients' family homes.
• Contributes to planning of and participates in quality recreational events, including ethno-cultural activities and overnight out-of-state trips.
• Escorts residents on weekend day recreation trips at least every two months.
• Provides or arranges for the provision of counseling services to residents and their families.
• Diligently searches for missing residents (AWOL), files a missing person’s report with police, obtains a warrant from a family court judge, and files a copy of the police report and warrant in the case record.
• Documents efforts to find the missing resident in Connections.
• Covers a caseload of twelve to fifteen residents, plus any and all aftercare clients, as defined by NYS OCFS and assigned by GH.

Requirements

• Bachelor’s degree with two or more years working in a human service field required.
• Degree in human services or a related field preferred.
• Valid NYS Driver’s License preferred.
• Experience in dealing with at-risk youth in a residential setting or prior foster care experience.
• Knowledge of NYSDSS regulations and FASPs.
• Familiarity with Child Welfare systems (NYCCS), including knowledge of resources available to the foster care population in general and to the severely emotionally disturbed (SED) and/or developmentally disabled.
• Good verbal and writing skills, and the ability to communicate cogently and succinctly.
• Organized and efficiently coordinate work and schedules.
• Ability to plan, organize, and lead case review and other meetings.
• Available to work some weekends and after scheduled work hours for urgent matters or planned activities, including possible overnight trips.
• Good interpersonal skills in relating to adolescents, co-workers, and external and community resources.
• Maturity and control of emotions, plus firmness and warmth, in order to command the respect and confidence of children in care and staff.
• Cross-cultural studies or experience which benefit understanding of a diverse client population.

Skills

• Case planning
• Resource management
• Client enrollment
• Service monitoring
• Documentation
• Interpersonal communication
• Meeting facilitation
• Counseling
• Crisis intervention
• Verbal communication
• Writing skills
• Organizational skills
• Coordination
• Planning
• Leadership
• Cross-cultural understanding

Location

• Jamaica, NY 11432

Work Type

• Full-Time
• Travel Percentage: Up to 50%

Experience Level

• Two or more years working in a human service field

Education Level

• Bachelors Degree or Equivalent

Salary/Compensations

• $25.85 - $29.21 Hourly

Benefits

• Comprehensive benefit package based on full-time/part-time status.
• Rewarding Work in a team environment.
• Paid vacation, sick, personal days, and holidays.
• 403(B) retirement plans with employer contribution.
• Health, dental, vision and life insurance.
• Employee Assistance Program (EAP).
• Flexible spending account (Dependent Care, Medical, Parking, and Transit).
• Employee Appreciation Programs and Events.
• Tuition Assistance Program.
• Professional Development opportunities.
• Gympass Discount
• Verizon Wireless Discount.
• BJs Membership discount.
• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more.

About the Company

• For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.
• Visit our website at www.heartshare.org or follow us on Twitter LinkedIn YouTube Instagram Facebook.

Equal Opportunity

• Heartshare is an Equal Opportunity Employer (EOE).
• If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.