Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Medtronic is a global leader in healthcare technology dedicated to alleviating pain, restoring health, and extending life. Join us to shape the future of healthcare with a career grounded in purpose, growth, and impact.
Responsibilities
- Provide technical, educational, operational, and sales support to meet Cardiac Rhythm Management (CRM) sales and customer service objectives.
- Complete CRM Field Technical Training, including online and field-based training.
- Perform checks/interrogations of all CRM medical device systems post sign-off.
- Support implants of all CRM products post sign-off.
- Provide on-call support as needed on evenings and weekends post sign-off.
- Provide troubleshooting support as requested.
- Assure completion of patient registration and other required hospital documentation.
- Help manage consignment inventory and trunk inventory.
- Provide additional inventory support to meet customer needs.
- Maintain software on programmers throughout the district as directed.
- Assist with managing daily coverage logistics as needed.
- Educate and train physicians, hospital personnel, and office staff on products or solutions.
- Assist with educating and training new Clinical Specialists and Sales Representatives post sign-off.
- Partner with DSM, Sales Reps, and DM to learn market dynamics and customer needs.
- Assist with obtaining customer POs throughout the quarter.
- Identify customer needs and opportunities and provide feedback to Sales Rep(s).
- Stay up to date on new products, solutions, and patient management offerings.
- Complete all assigned training in a timely manner.
Requirements
- High School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science, or computing.
- Associate’s Degree PLUS a minimum 4 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science, or computing.
- Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science, or computing.
- Thorough working knowledge of medical terminology and the medical device industry.
- Proven ability to build/maintain positive relationships with peers and colleagues across organization levels.
- Strong work ethic in accomplishing objectives of the position.
- Expertise with Microsoft tools & other applications (e.g., SalesForce.com).
- Ability to meet vendor credentialing requirements.
- Excellent customer service skills.
- Excellent interpersonal, written/verbal communication skills.
- Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines.
- Must have a valid driver's license and active vehicle insurance policy.
- Driving record will be reviewed and considered as part of the application.
- For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
- Must possess unrestricted U.S. work authorization at the time of hire and for the duration of employment (for roles below Principal level).
Skills
- Complex mathematics
- Mechanical concepts
- Science
- Computing
- Medical terminology
- Medical device industry
- Microsoft tools
- Salesforce.com
- Customer service
- Interpersonal communication
- Written communication
- Verbal communication
- Time management
- Organization
- Driving
Location
- Remote (reside within territory)
Work Type
- Remote
- Full-time
Experience Level
- Minimum 2 years of work experience (with Bachelor's Degree)
- Minimum 4 years of work experience (with Associate's Degree)
- Minimum 6 years of work experience (with High School Diploma)
Education Level
- High School Diploma
- Associate’s Degree
- Bachelor’s Degree
Salary/Compensations
- 72000-90000 USD
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
- Sales Incentive Plan (SIP)
About the Company
- Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life.
- Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year.
- Rooted in our long history of mission-driven innovation, our medical technologies open doors.
- We support your growth with the training, mentorship, and guidance you need to own your future success.
Equal Opportunity
- Medtronic provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
- Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
- Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.