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About the Role

Oak Street Health is seeking a Clinical Informatics Specialist (Medical Scribe) to support primary care providers by managing clinical documentation, allowing providers to focus on patient care. This role involves real-time documentation, understanding value-based care models, and assisting providers in identifying and closing care gaps. Extensive on-the-job training is provided. The ideal candidate will commit 1-2 years to the role, making it suitable for pre-med students or those pursuing careers in Health Informatics, Public Health, Healthcare Administration, or Medical Coding.

Responsibilities

• Document patient encounters in real-time, including history, assessment, plan, and physical exam.
• Assign appropriate CPT and ICD-10 codes.
• Prepare After Visit Summaries.
• Consult with providers to ensure accurate and specific documentation.
• Request and review medical records.
• Utilize population health tools to support clinical documentation improvement.
• Prepare for and support Daily Huddles and Clinical Documentation Reviews.
• Consult with providers on clinical documentation opportunities.
• Place orders and referrals.
• Address tasks.
• Provide administrative support to the provider and care team.
• Perform other duties as assigned.

Requirements

• Knowledge of medical terminology and common medications (required).
• Prior clinical experience, including shadowing and/or volunteering (strongly preferred).
• Prior scribe or transcription experience (preferred but not required).
• Advanced listening and communication skills (required).
• Strong computer literacy and ability to learn new technical workflows (required).
• Fluency in Spanish, Polish, Russian, or other languages spoken by communities served (required where indicated).
• Ability to adapt to new workflows and learn quickly (required).
• Ability to type 70+ words per minute (strongly preferred).
• Ability and willingness to take direction and be a team member (required).
• Ability to be a self-starter within the role scope.
• Excellent job attendance and ability to work in-person in clinics (required).
• Ability to commit to at least 1 year in the role (2+ years ideal) (required).
• Ability to work approximately 40-45 hours per week during clinic hours (required).
• Compliance with hospital and Oak Street Health policies, including HIPAA (required).
• US work authorization (required).
• Qualified applicants with arrest or conviction records will be considered in accordance with all federal, state and local laws.

Skills

• Medical terminology
• Common medications
• Clinical documentation
• CPT coding
• ICD-10 coding
• Listening
• Communication
• Computer literacy
• Learning new technical workflows
• Spanish
• Polish
• Russian
• Typing 70+ WPM
• Teamwork
• HIPAA compliance

Location

• In-person in clinics

Work Type

• Full time
• 40-45 hours per week

Experience Level

• 1-2 years commitment to role
• Pre-med track individuals
• Pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding

Salary/Compensations

• $17.00 - $34.15 per hour
• Eligible for CVS Health bonus, commission or short-term incentive program

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs

About the Company

• CVS Health is building a world of health around every individual, aiming for a more connected, convenient, and compassionate health experience.
• Colleagues are passionate, innovative, accountable, and prioritize safety and quality.
• The company's mission is to simplify healthcare one person, one family, and one community at a time.

Equal Opportunity

• Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.