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Responsibilities

• Develops and trains staff to improve their skills.
• Participates in and conducts bi-weekly/monthly leadership and one-to-one meetings.
• Tracks and reports shift productivity, volume, and performance metrics, identifying trends and opportunities for improvement.
• Concludes shifts with comprehensive reports summarizing operational results, team performance, challenges, and action items.
• Maintains QA/QC records as required by regulatory agencies.
• Monitors assigned staff for competency through assessment and annual evaluations.
• Conducts monthly staff meetings and maintains minutes.
• Ensures all HR-related requirements for staff are met in a timely fashion.
• Monitors workflow and productivity in assigned areas.
• Maintains appropriate staffing levels through timely posting of schedules and documenting changes.
• Develops mechanisms to evaluate the quality and appropriateness of radiology services.
• Assists the Department Chairman and Director in determining service quality and appropriateness.
• Mediates individual staff problems and refers unresolved issues to superiors.
• Coordinates and participates in formal and in-service training programs.
• Stays updated on new procedures, equipment, and methods, coordinating and participating in their evaluation and application.
• Coordinates and maintains Quality Control programs for all modalities, including equipment and machines, to meet regulatory requirements.
• Monitors patient data in HIS, RIS, and PACS systems for accuracy related to radiology examinations and reports.
• Recommends procurement of necessary supplies, equipment, and modifications for practical and economical operations.
• Develops and maintains a high level of customer service.
• Directs and controls departmental workflow.
• Maintains and updates payroll and other administrative records of personnel.
• Adheres to Medical Center policies regarding patient information and medical record confidentiality, in accordance with state and federal regulations.
• Evaluates and maintains quality standards through staff development, in-services, and monitoring.
• Conducts regular staff meetings and follow-up activities.
• Responsible for annual orientations, competency assessments, and evaluations.
• Performs other related tasks as assigned.

Requirements

• Competent in RIS, PACS, Excel, and other related applications.
• Competent in RIS and PACS and other related tasks.