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About the Role

The Rep Payee/Housing Coordinator oversees benefits, entitlements, and personal funds for individuals, ensuring person-centered support that promotes their goals and independence. This role facilitates access to and management of various programs like Social Security, housing assistance, Medicaid, and SNAP.

Responsibilities

Serve as Representative Payee for assigned individuals per SSA regulations.
Manage Social Security, SSI, SSDI, SSP, and other benefit funds for Representative Payee clients.
Maintain accurate accounting of all financial transactions, income, expenditures, and balances.
Process payments for rent, utilities, medical expenses, and personal needs.
Complete and monitor ABLE account deposits and transfers.
Manage True Link debit card funding and transactions.
Ensure individuals have timely access to personal spending funds while maintaining financial safeguards.
Prepare and maintain records for SSA reporting and Agency audits.
Educate individuals on Representative Payee services, fees, budgeting, and financial responsibilities.
Provide individualized budgeting assistance and financial education to promote independence.
Assist individuals in applying for, maintaining, and renewing public benefits and entitlements.
Complete and submit Medicaid applications and annual recertifications.
Complete SNAP/Food Stamp applications and recertifications.
Complete HEAP applications and annual renewals.
Monitor eligibility for SSI, SSDI, SSP, Medicare, Medicaid, SNAP, and other public benefits.
Report required changes in income, resources, living arrangements, or household composition to relevant agencies.
Track benefit renewal deadlines and ensure timely submission of applications and recertifications.
Maintain accurate benefit documentation and communicate eligibility changes to staff.
Coordinate all aspects of housing subsidy programs, including OPWDD ISS Housing Subsidy funding.
Complete housing subsidy applications, annual recertifications, participation agreements, budgets, and supporting documentation.
Monitor subsidy eligibility and ensure uninterrupted funding.
Participate in monthly meetings with OPWDD housing subsidy representatives.
Coordinate transition stipends and other housing-related financial supports.
Assist individuals in securing and maintaining safe, affordable housing.
Serve as liaison between individuals, landlords, property managers, Care Coordinators, OPWDD, and community partners.
Advocate for individuals regarding housing issues, lease requirements, and housing stability.
Prepare, renew, distribute, and obtain signatures for annual leases for Agency-managed apartments.
Conduct apartment inspections to ensure safety standards for housing subsidy.
Coordinate rental payments and ensure timely payment of housing-related expenses.
Collaborate with Care Coordinators, Finance Department staff, DSPs, Community Habilitation staff, and other interdisciplinary team members.
Communicate benefit, housing, and financial updates to appropriate staff.
Assess individual needs and recommend additional financial, housing, or community resources.
Develop and maintain collaborative relationships with community agencies and benefit providers.
Participate in person-centered planning meetings.
Participate in intake meetings for individuals requesting Representative Payee, benefits coordination, or housing services.
Conduct financial assessments for prospective Representative Payee participants.
Complete required documentation to establish Agency Representative Payee services with SSA.
Coordinate establishment of Representative Payee bank accounts, True Link accounts, and financial records.
Complete required OPWDD CHOICES enrollment and termination documentation.
Establish and maintain complete financial and benefit records for each individual served.
Maintain confidential financial, housing, and benefit records per Agency policies and regulations.
Ensure compliance with SSA Representative Payee regulations, OPWDD requirements, Medicaid guidelines, and Agency policies.
Monitor deadlines for benefit renewals, housing recertification, and required reporting.
Prepare reports, documentation, and records for audits and regulatory reviews.
Maintain accurate electronic and paper documentation.

Requirements

Willingness to obtain Work Incentive Practitioner (WIP-C) credentials within one (1) year of employment.
Valid New York State driver's license in good standing.
Reliable transportation to fulfill job responsibilities.

Skills

Financial record keeping
Benefit documentation
Service coordination
Effective communication
Planning
Organizing
Case management
Fiscal accountability
Problem solving
Compliance with laws, rules, and regulations

Experience Level

Two (2) years of full-time, paid direct service experience working with individuals with disabilities.
One (1) year of experience providing representative payee services, benefits counseling/management, and/or housing supports.
Three (3) years of full-time, paid direct service experience working with individuals with disabilities.

Education Level

Bachelor's degree in Human Services, Social Work, Finance, Accounting, or a related field.
Associate's degree in Human Services, Social Work, Finance, Accounting, or a related field.

Salary/Compensations

$25 per hour