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About the Role
As a full-time Sales Leader, you support the Store Leadership Team by leading shifts, ensuring a stellar guest experience, and managing daily store operations. You will train, motivate, and celebrate associates while driving sales results and representing company values.
Responsibilities
- Maximize Fitting Room and Salesfloor productivity and build guest loyalty through a best-in-class, in-store guest experience.
- Support Store Leadership in maximizing business opportunities to drive KPI results.
- Motivate and inspire the team through AEO's core values, acting as a role-model leader.
- Hold associates accountable to AEO's service standards, especially in the Salesfloor and Fitting Room.
- Recruit and hire strong talent to ensure the store is staffed to meet business needs.
- Train and develop associates to ensure they provide outstanding service and represent a Guest First culture.
- Challenge Sales and Stock Associates with clear, attainable goals and provide ongoing performance feedback through real-time coaching.
- Motivate associates and drive engagement by celebrating outstanding performance.
- Execute and innovate daily visual and operational procedures including shipment processing, merchandising moves, and visual standards.
- Ensure the Fitting Rooms are always guest-ready and meet AEO Brand Standards.
- Ensure store safety standards are maintained.
- Commit to Asset Protection standards.
- Adhere to AEO's policies and procedures.
Requirements
- Love for AE and Aerie products.
- Previous retail management experience.
- Ability to multi-task with attention to detail.
- Strong priority-setting and time management skills.
- Business acumen.
- Flexible availability to work when the guest shops.
Skills
- Sales leadership
- Guest experience
- Team motivation
- Training and development
- Recruiting
- Visual merchandising
- Operations management
- Asset protection
- Coaching
Location
- Onsite
Work Type
- Full-time
Experience Level
- Retail management experience
Benefits
- Health care benefits (including medical, vision, and dental)
- Wellness benefits
- 401(k) retirement benefits
- Life and disability insurance
- Employee stock purchase program
- Paid time off
- Paid sick leave
- Parental leave and benefits
- 40% off product at both AE & Aerie year-round
- Additional seasonal discounts
- Store contests for prizes
- Potential for career advancement
- Opportunities for development
- Chance to learn new skills
About the Company
- American Eagle is a leading American jeans and apparel brand, the go-to destination for casual style, embraced by generations of youth since 1977.
- Rooted in authenticity, powered by positivity and inspired by our community.
- Collections are designed to inspire self-expression and empower customers to celebrate their own uniqueness.
- Broadened leadership by producing innovative, sustainable fabrics.
Equal Opportunity
- AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws.
- AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law.
- This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge.
- AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.