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About the Role
NYPCC is seeking an Assistant Program Director to supervise professional and paraprofessional staff, ensuring high performance in client work. This role reports to the Program Director and is a crucial member of the clinical team, collaborating with various professionals to address clinical challenges and treatment plans.
Responsibilities
- Supervise professional and paraprofessional staff to ensure high performance in client work.
- Collaborate closely with clinic Doctors, Psychiatric Nurse Practitioners, and the Clinical Practice Manager.
- Assist with planning and conducting in-service training for staff.
- Review case records to ensure compliance with regulatory requirements.
- Review clinical and administrative reports with staff, ensuring compliance with agency policies.
- Provide individual and group supervision to clinicians as assigned by the Program Director.
- Evaluate the quality of individual workers and assist in performance improvement.
- Prepare written evaluations, Corrective Action Plans, and disciplinary actions as required.
- Collaborate with doctors, clinical supervisors, and therapists to discuss clinical challenges and determine future treatment plans.
- Maintain and review program policies and procedures, ensuring they are up-to-date and followed by clinical staff.
- Provide crisis intervention and assist with client needs as necessary.
- Perform other duties as assigned by the Program Director.
Requirements
- Master's Degree from an accredited school in Social Work or Mental Health Counseling.
- Licensed by the state of New York in their professional discipline (LCSW OR LMHC).
- SIFI certification and experience supervising Interns is a plus.
- 4 or more years of post-graduate experience as a supervisor in a mental health facility.
- Able to be on-call during off-hours and weekends by cell phone; available for consultation on an as-needed basis.
- Outstanding engagement and interpersonal communication skills.
- Ability to work collaboratively with other disciplines, including clinical and clerical staff.
- Excellent leadership and management skills.
- Excellent time management skills and ability to multi-task.
- Strong demonstration of professionalism.
- Ability to take initiative, prioritize, and adjust to change.
- Excellent verbal and written communication skills that are timely and effective.
- Exceptional customer service skills.
- Proficient in Microsoft Office, including Outlook, Word, Excel, PowerPoint and Teams.
- Able to work well in a fast-paced environment.
- Maintains a positive attitude and is friendly, upbeat, and has a great “can do” personality.
- Passionate about NYPCC’s mission and values.
Skills
- Supervision
- Collaboration
- Training
- Record Review
- Report Review
- Clinical Supervision
- Performance Evaluation
- Crisis Intervention
- Policy and Procedure Maintenance
- Microsoft Office Suite
- Leadership
- Management
- Time Management
- Multitasking
- Professionalism
- Initiative
- Adaptability
- Verbal Communication
- Written Communication
- Customer Service
Location
- New York
Work Type
- Hybrid
- Onsite (Sundays)
Experience Level
- 4+ years of post-graduate supervisory experience in a mental health facility
Education Level
- Master's Degree in Social Work or Mental Health Counseling
- Licensed by the state of New York (LCSW or LMHC)
- SIFI certification (preferred)
Salary/Compensations
- $135,000 - $140,000/year
Benefits
- Student loan repayment assistance
- Medical, Dental, and Vision Insurance (100% paid by NYPCC)
- Paid Time Off
- Company Paid Holidays
- 403B Retirement Plan with Match
- Health and Wellness Events
About the Company
- Named City and State's Top Place to Work in NY (2025).
- Mission-driven mental health leader serving 15,000+ clients each month.
- Celebrating over 50 years of excellence.
- Operates the largest mental health clinic in New York State.
- Committed to innovation and Caring for the Community through in-person and telehealth services.
- Certified as a Platinum Bell Seal organization by Mental Health America.
- Invests in its team through competitive compensation, excellent benefits, and a mission-driven culture.
Equal Opportunity
- All information will be kept confidential according to EEO guidelines.