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About the Role

As a Seasonal Store Manager, you will be responsible for opening, staffing, and driving sales while maintaining visual standards and operational controls. You will create an engaging and fun customer experience and a rewarding environment for associates. Successful managers are sales-focused, KPI-driven, high-energy, and enjoy servicing guests and managing a small associate team.

Responsibilities

• Drive team morale by celebrating successes.
• Deal with all issues that arise from staff or customers.
• Be a professional with high performance.
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
• Be aware of consumer marketing initiatives.
• Participate in promotions to maximize sales.
• Ensure high levels of customer satisfaction through excellent service.
• Drive sales and provide a great experience for guests.
• Work with your Area Sales Manager to maximize sales results.
• Merchandise the product and follow visual direction and standards.
• Create an Active Selling environment.
• Hire a great seasonal team.
• Train staff to provide outstanding customer service and standards.
• Manage staff payroll and schedules, including store payroll budget.
• Monitor personnel performance and provide coaching and feedback.
• Work with ASM with all employee relations, disciplinary issues and terminations.
• Make daily bank deposits.
• Manage the store, inventory, and loss prevention.
• Abide by company policies, procedures and represent the company positively.
• Ensure the store meets health and safety regulations and company processes.
• Assemble the store.
• Manage store openings and closings.
• Adhere to mall guidelines and foster relationships with malls.
• Collect guest e-mail addresses through text to join.

Requirements

• Proven successful experience as a retail store manager with sales focus.
• 1+ years of retail experience / management experience.
• Proven ability to drive sales.
• Excellent problem-solving abilities.
• Create a customer focus environment.
• Strong organizational and leadership skills.
• Good communication and interpersonal skills.
• Enthusiasm about being an impactful and innovative leader.
• Self-motivated, passionate about the work, lead with optimism and a solution-oriented mindset.
• High integrity, accountability, reliability, and responsible individual who is open to feedback.
• Knowledge in retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
• Excellent knowledge of retail management POS systems, basic computer skills, and Microsoft office.
• Able to perform basic math functions.
• Flexible and thrives in a fast-paced environment.
• Attention to detail.
• Occasionally lift and/or move up to 30 pounds.
• Specific vision abilities required include close vision, distance vision and peripheral vision.
• Regularly required to talk and hear.
• Frequently required to use hands to finger, handle, or feel.
• Required to stand; walk; reach with hands and arms.
• Ability to perceive color (Red, Green, Amber).
• Ability to see.
• Ability to speak clearly.
• Ability to touch.
• Ability to hear/listen.
• Ability to use fingers.
• Ability to use hands.
• Ability to use dexterity.
• Ability to climb.
• Ability to push/pull.
• Ability to lift (up to 30 pounds).
• Ability to carry (up to 30 pounds).
• Ability to move distances within and between locations/offices.
• Ability to stand for long periods of time.
• Ability to read simple text.
• Ability to read complex text.
• Ability to write complex text.
• Ability to write simple text.
• Ability to perform basic math skills.
• Ability to analyze/comprehend.
• Ability to use judgment/make decisions.
• Ability to perform clerical tasks.
• Ability to work shifts.
• Ability to work alone.
• Ability to work with others.
• Ability to have verbal contact with others.
• Ability to have face-to-face contact.
• Ability to work inside.
• Ability to work in a noisy environment.
• Ability to work with electrical equipment.
• Ability to work in high places.
• Ability to work with moving objects.
• Ability to work with dirt/dust.

Skills

• Sales focus
• Retail management
• Driving sales
• Problem-solving
• Customer focus
• Organizational skills
• Leadership skills
• Communication skills
• Interpersonal skills
• Innovation
• Self-motivation
• Optimism
• Solution-oriented mindset
• Integrity
• Accountability
• Reliability
• Retail operations
• Customer service
• Merchandising
• Inventory control
• Loss prevention
• Retail management POS systems
• Basic computer skills
• Microsoft office
• Basic math functions
• Flexibility
• Attention to detail
• Visual standards
• Operational controls
• KPI driven
• Team management
• Visual direction
• Active Selling
• Staff training
• Payroll management
• Scheduling
• Talent management
• Employee relations
• Disciplinary issues
• Terminations
• Bank deposits
• Health and safety regulations
• Mall guidelines
• Text to join collection

Location

• Austin, Texas

Work Type

• Seasonal Full-time
• Weekends as needed
• Evenings as needed

Experience Level

• 1+ years of retail experience / management experience

Benefits

• 401K retirement plan
• Employee discount
• Flexible schedule

About the Company

• Go! Retail Group is based in Austin, Texas.
• We are an established retailer with a passion for innovation, operations and community.
• The parent company to Go! Stores, Attic Salt Stores, Toys”R”Us, Calendars.com, Snoozimals and Tiny Headed Kingdom.
• We are the dominant retailer of calendars, games and toys products in shopping centers nationwide.
• We opened our first stores in 1993, and operate 200 year-round stores and 600 seasonal stores in malls, outlets, shopping centers, and lifestyle centers across the United States.
• In addition, we operate 3PL services and manage two large distribution centers.
• Go! Retail Group boasts an admirably stable workforce, with many employees having more than 10 years of tenure.
• We are a family-owned business and believe in operating responsibly and with heart.
• Our values are the foundation to our business.
• Innovate and collaborate: We never want to stop dreaming and bringing ideas to life as a team.
• Integrity and transparency: How we show up in everything we do matters to us.
• Community: We take pride in being a supportive and flexible employer, building deep relationships with our partners, and have a positive impact on our diverse communities and ecosystems.
• Fun: At the core, Go! Retail Group is about bringing joy to our customers. The process to get there should be fun and challenging.

Equal Opportunity

• Go! Calendar Holdings, LLC is an equal opportunity employer and does not discriminate against individuals on the basis of race, gender, age, national origin, religion, marital status, veteran status, or sexual orientation.