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About the Role

The Assistant Branch Manager (ABM) is responsible for the overall operational functions of the branch under the direction of the Branch Manager. The ABM must possess an in-depth comprehension of all branch operational procedures and bank products, along with strong retail banking operations experience.

Responsibilities

• Manage day-to-day branch operations, ensuring efficiency and compliance with regulatory requirements and bank policies.
• Supervise Head Teller and Customer Service Associates to ensure superior customer service and adherence to bank policies.
• Interpret bank policy and make decisions regarding procedural questions and specific transactions.
• Maintain in-depth knowledge of bank products and services to provide appropriate solutions to customers.
• Open, close, sell, and service all of the bank's deposit and consumer loan products.
• Support new business development efforts through in-branch sales, phone contact, and direct mail campaigns.
• Make overdraft decisions within authorized limits and process consumer loan requests.
• Maintain a professional appearance of branch staff and facility.
• Oversee branch operations in the absence of the Branch Manager.
• Ensure accurate and timely filing of Bank Secrecy Act (BSA) Reporting, including CTRs, SARs, and negotiable instrument logs.
• Execute regulatory and compliance requirements, including BSA, Reg CC, DD, and E, and train teller staff as needed.
• Ensure branch compliance with security policies and maintain security devices.
• Control branch expenses in collaboration with the Branch Manager.
• Participate in community activities and organizations.
• Provide support at the platform or teller station when necessary.
• Adhere to all bank policies and procedures.
• Perform other assigned duties.

Requirements

• High School Diploma or equivalent.
• Minimum 5 years of banking and/or management experience preferred.
• Must be a notary public or become one within 6 months.
• Advanced PC, Network, Advanced E-Mail, Director, Internet, Word Processing, Spreadsheet, ITI Advanced, and Transaction Research skills.
• Working knowledge of applicable regulations as documented on the compliance chart.
• Must comply with all state and federal regulations.
• Attach a recent resume.

Skills

• Retail banking operations
• Branch operations management
• Customer service
• Sales
• Consumer lending
• Regulatory compliance (BSA, Reg CC, DD, E)
• Notary public
• PC proficiency
• Microsoft Office Suite (Word, Excel, E-mail)
• IT systems (Director, ITI)

Location

• Valley Stream, Nassau County, Long Island

Work Type

• Full-time

Experience Level

• 5+ years preferred

Education Level

• High School Diploma or equivalent

Salary/Compensations

• $28 - $36 per hour

About the Company

• Dime Commercial Bank (Dime) is a financial institution.