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About the Role

This role involves providing excellent customer service by accepting donations, maintaining a clean and organized donation area, and assisting customers with purchases. You will also receive cross-training to support company productivity and individual growth.

Responsibilities

• Follow all Goodwill policies and safety procedures.
• Accept all donations from customers and provide a positive customer experience.
• Keep the donations area clean and organized.
• Greet every donor and acknowledge those waiting.
• Assist with every donation.
• Treat every donation with respect.
• Thank every donor for supporting job training and education initiatives.
• Receive cross-training as Barcoder and Processor Trainee.
• Correctly label outgoing gaylords.
• Maintain the placement of all merchandise and organization of the production room.
• Sort donations into correct categories.
• Assist customers with loading furniture or other items.
• Present and obtain customer signature on waiver for furniture purchases.
• Assist with sale tickets and sold signs for furniture, electrical, and other large items.
• Assist in loading or unloading of merchandise onto/off trucks or trailers.
• Operate pallet jack, sit-down and/or standing forklift safely.
• Conduct daily safety inspection on all company owned equipment.
• Report all non-employee and employee injuries.
• Ensure all safety rules are complied with and appropriate safety equipment is used.
• Maintain work areas in a clean, uncluttered, hazard-free condition.
• Take action and/or report any unsafe or potential hazards.
• Maintain a clean and neat personal appearance at all times.
• Wear company-issued uniform.
• Attend work regularly.
• Perform other essential duties as assigned.

Requirements

• Must possess professional etiquette.
• Must be able to work a flexible schedule on short notice, including nights, weekends, and occasionally long hours.
• Must be able to meet physical demands of position.
• Ability to be flexible and assist other areas of the store when needed.
• Vision corrected to within normal limits.
• Sense of sound (ability to hear donation bell).
• Sense of touch.
• Ability to function in a hectic work environment with occasional periods of high stress.
• Ability to pass a training certification class if needed for double stacker.
• Demonstrate knowledge and ability to operate pump jack and/or double stacker.
• Ability to communicate and understand instructions, both verbal and written, in English.

Skills

• Customer Service
• Reliability
• Safety Awareness
• Honesty/Integrity
• Accountability
• Working Under Pressure
• Enthusiastic
• Accuracy

Location

• Bayville Store - Bayville, NJ 08721

Work Type

• Full-Time
• Part-Time

Salary/Compensations

• $16.50 - $16.50 Hourly

Benefits

• Medical
• Prescription
• Dental
• Vision
• Life
• Accidental Death & Dismemberment
• Short-Term Disability
• Long-Term Disability
• PTO/Holidays
• Discounts
• Credit Union
• Voluntary Benefits
• Mylo