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About the Role

As Sr. Manager, Governance and Safe AI Adoption, you will collaborate closely with the Director, AI and Technology Strategy, TEO, to design and implement TEO's integrated AI and data strategy. This role will establish and operationalize TEO's AI Governance framework within the Technology and Enterprise Operations (TEO) division, ensuring AI solutions align with enterprise policies, regulatory expectations, and responsible AI principles. You will partner closely with business, technology, risk, legal, compliance, and AI teams to accelerate AI adoption while maintaining strong governance and risk controls, driving the safe adoption of GenAI and agentic AI solutions across the enterprise operations.

Responsibilities

Develop and maintain TEO Responsible AI governance frameworks; define policies, standards, controls, and procedures for AI lifecycle management, including GenAI and agentic AI solutions.
Lead AI use-case intake, triage, classification, and risk assessment processes; evaluate AI solutions against governance, compliance, and risk requirements to identify control needs and mitigation strategies.
Develop and maintain practical guardrails that enable safe AI adoption at scale; partner with delivery teams to embed governance into AI development processes and promote responsible AI-by-design practices.
Monitor evolving AI regulations and industry standards; support internal audits, regulatory reviews, and governance reporting to ensure compliance documentation and evidence are audit-ready.
Maintain inventory of AI solutions and associated controls; define governance metrics, KPIs, and risk indicators to report AI governance status and emerging risks to senior leadership.
Act as trusted advisor to business and technology leaders; facilitate governance reviews and decision-making forums while building awareness and education programs supporting responsible AI adoption.

Requirements

5+ years in AI governance, model risk, technology risk, compliance, or AI implementation with strong understanding of AI, machine learning, GenAI, and emerging AI technologies.
Deep working experience with below compliance and governance process: IRP, PARA (Archer), Athena, ACA, EMRM model validation (Mavrick) processes
Experience developing governance frameworks, policies, or controls in complex environments.
Strong stakeholder management and executive communication skills to influence senior leadership.
Proven experience working in highly regulated environments and managing compliance requirements.
Experience in financial shared services, payment and trade, and cash service operations
Experience with LLM, AI/ML model development, simulation, and deployment.
Experience working directly with client or business teams in banking operations industry
Prior exposure to RBC enterprise data platforms or financial services.
Experience of building or leading AI/data science teams.

Skills

Audits Compliance
Critical Thinking
Data Gathering Analysis
Decision Making
Financial Regulation
Industry Knowledge
Interpersonal Relationship Management
Product Services
Risk Management
Strategic Thinking

Location

180 WELLINGTON ST W:TORONTO
Toronto
Canada

Work Type

Full time

Experience Level

Sr. Manager

Benefits

A comprehensive Total Rewards Program including bonuses and flexible benefits
competitive compensation
commissions
stock where applicable

About the Company

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.