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About the Role

Dome Productions is seeking an individual with strong interpersonal skills, technical aptitude, and live sports production knowledge to join our Remote Broadcast Centre as a Team Lead. You will support virtual ad replacement for live events as part of the operations and engineering team.

Responsibilities

• Validate that all required resources are in place and operational.
• Confirm playlists and creative assets are prepared and ready for air before events.
• Coordinate activities with on-site personnel.
• Alert technicians and supervisors to technical issues.
• Initiate bypass procedures when necessary.
• Troubleshoot technical issues in the gallery and with incoming feeds.
• Troubleshoot IRC issues and provide solutions.
• Set up galleries for broadcasts.
• Provide a post-event report to the supervisor.
• Oversee galleries and operators.
• Work with technicians to organize and populate game monitoring.
• Monitor off-air feeds.
• Provide instructions to operators regarding their responsibilities for the day's events.
• Give instructions to operators during calibrations, observe, and report issues to supervisors.
• Send out NHL DED outage emails as needed.
• Assist with calibrations and net captures.
• Observe and assist operators with live game elements.
• Continue to observe galleries during game play to ensure operators remain observant and engaged.
• Ensure post-game uploads are completed.
• Evaluate operator performance and effectiveness, tracking trends in skill and behavior.
• Train new operators as needed.
• Perform other duties as required.

Requirements

• Solid understanding of TGI Sport/AIR Software and Procedures (calibration, net captures, director, playlists, uploads).
• Ability to troubleshoot hardware and software issues.
• Ability to work to deadlines and perform under pressure.
• Ability to monitor multiple video streams concurrently.
• Experience in a supervisory role.
• Understanding of sports and entertainment mobile production, and video signal flow.
• Detailed-oriented, multi-tasking, self-directed with the ability to prioritize tasks.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively under pressure and with a diverse group both in person and remotely.
• Excellent knowledge of Windows OS/Server environment, and advanced PC skills are an asset.
• Understanding of IP Transport & Streaming technology is an asset.
• Required to work weekdays, evenings, weekends, and holidays as needed.
• Adequate knowledge of French is required for positions in Quebec.

Skills

• TGI Sport/AIR Software and Procedures
• Hardware and software troubleshooting
• Working to deadlines
• Performing under pressure
• Monitoring multiple video streams
• Supervisory experience
• Sports and entertainment mobile production
• Video signal flow
• Detail-orientation
• Multi-tasking
• Self-direction
• Task prioritization
• Communication skills
• Interpersonal skills
• Collaboration
• Windows OS/Server environment
• Advanced PC skills
• IP Transport & Streaming technology

Location

• Canada: Ontario: Toronto

Work Type

• Full-time in office
• Full-time

Experience Level

• Non Management
• Supervisory experience

Salary/Compensations

• $55,000 - $75,000
• Annual Incentive Plan objective of 4% of Base Salary

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• Mental health benefits
• 35% discount on services
• Access to exclusive offers from partners

About the Company

• Dome Productions is North America’s leading production and transmission facilities provider.
• Dome integrates Mobile Production, Host Broadcaster and Media Services, and Transmission services.
• Dome Productions has worked with major worldwide broadcasters, leagues, production companies, government parties, and other content creators, with an emphasis on sports, eSports, and entertainment.
• We provide a supportive and inclusive community where all team members can succeed.
• Our commitment to environmental, social, and governance initiatives contributes to a greater impact.
• We foster an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Equal Opportunity

• We are committed to clarity in our hiring process.
• We encourage individuals who may require accommodations during the hiring process to let us know.
• Artificial intelligence may be used to assess parts of your application.