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About the Role

As part of our global Order-to-Cash (O2C) team, you will significantly contribute to ensuring compliance with policies and processes and driving continuous improvements. You will serve as the central interface between business units, end-users, and technical teams, ensuring global standards are met and efficiently implemented. Your work will support compliance and facilitate smooth collaboration in international projects.

Responsibilities

Develop global policy and process management, and advance and maintain O2C-specific guidelines and processes in alignment with global requirements.
Monitor and manage global O2C communication channels and handle global inquiries in coordination with the Head of O2C.
Coordinate with technical teams for necessary changes in O2C tools, obtain approvals, and communicate adjustments.
Act as a point of contact for upcoming transitions (e.g., M&A, introduction of new tools/processes) to ensure requirements are met and aligned.
Serve as a contact person for local requirements and negotiate with local co-determination bodies, including obtaining approvals.
Manage escalations, acting as the first point of escalation for issues with O2C policies/processes, and assist in resolving conflicts and advising on special cases.
Coordinate complex tasks such as mass changes and role changes for project teams.
Oversee the creation and maintenance of training materials and conduct training sessions (in collaboration with O2C Academy), managing and updating content on global platforms.
Provide expert knowledge on O2C policies, processes, and tools.
Approve requests (e.g., Sold-to Setups, Project/WBS Codes, Credit and Billing Inquiries) in compliance with audit requirements.
Define and monitor key performance indicators for global policy compliance.
Identify optimization potential in collaboration with relevant stakeholders (e.g., Compliance) and develop improvement concepts in consultation with the Head of O2C.
Act as an interface with external service providers, ensure O2C compliance, and support audits.

Requirements

Completed degree in Business Administration, Business Informatics, E-Commerce, or a comparable qualification.
Extensive experience in Order-to-Cash, process management, or compliance.
Strong communication and problem-solving skills.
Proficient in using global platforms and tools such as SharePoint, Teams, Nessie, and the O2C Portal.
Ability to coordinate global projects and collaborate with international teams.
Technical understanding and enjoyment of working with IT teams and developers.
Experience in designing business processes.

Education Level

Completed degree in Business Administration, Business Informatics, E-Commerce, or a comparable qualification.

About the Company

Bull represents a century of European innovation.
We are part of a future-oriented work environment where our experts develop high-performance, sustainable, and sovereign digital solutions, enabling states and industries to maintain full control over their data and Artificial Intelligence.
What defines Bull are its people: thousands of engineers, researchers, and passionate tech experts actively shaping the future of High-Performance Computing, AI, and Quantum Technologies.
Our teams push the boundaries of what is technologically possible daily, from next-generation HPC architectures to Exascale supercomputers.
We benefit from excellent research and development, over 1,600 patents, and unique end-to-end expertise across the entire value chain: from hardware design, software engineering, and data science to quantum research.
At Bull, employees and innovation are central.
Collaboration knows no boundaries, with our teams networked across Europe, North and South America, and India.
We are united by a common vision: responsible and sustainable innovation that creates real, measurable added value for our customers.

Equal Opportunity

We welcome applications regardless of origin, religion, color, gender, age, disability, or sexual orientation.
All decisions during the recruitment process are based solely on qualifications, skills, knowledge, and experience, as well as relevant business requirements.
We value equal opportunities and welcome applications from people with disabilities.
In case of equal qualifications, severely disabled applicants and persons with equivalent status will be given preferential consideration.