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About the Role

The VP, Practice Leader – Management Liability is a strategically critical leader responsible for driving profitable growth and technical excellence across all Hiscox USA channel business. This role combines product management and underwriting leadership, overseeing the full product lifecycle, risk selection, and innovation for both digital and intermediated channels. The successful candidate will own and deliver the P&L for their product(s) by setting vision and strategy, driving strong change management and fostering a culture of collaboration, customer-centricity, and continuous improvement.

Responsibilities

Lead the Management Liability product portfolio by establishing underwriting strategy, risk appetite, pricing and coverage direction, while driving profitable growth, market relevance, and underwriting excellence through portfolio management, broker engagement, product innovation, and technical leadership of the underwriting team.
Set and deliver underwriting excellence for the Management Liability product, including monitoring industry trends, market conditions, and regulatory changes, making recommendations for insurance policy and pricing adjustments, and developing and underwriting adjustments.
Set individual risk, concentration risk, and aggregate limit strategies.
Manage underwriter authority and deliver technical training as needed.
Build and maintain underwriting tools for risk evaluation, including applications, guidelines, risk scoring, and data utilization.
Conduct market research and risk analysis to identify expansion opportunities, customer segments, pain points, opportunities, trends, and emerging risks for your product(s) and can communicate key themes to internal/external stakeholders.
Define and prioritize product and underwriting initiatives based on customer value, business impact, technical feasibility, and risk appetite.
Implement strategies for risk selection, assessment, and robust underwriting controls.
Work closely with marketing, distribution development, claims, actuarial, and underwriting operations teams to deliver innovative, competitive, and compliant insurance solutions to enable market growth.
Identify, build and maintain tools for product management and risk evaluation, including applications, guidelines, risk scoring, and data utilization – using 3rd party vendors where appropriate.
Partnering with channel leads, manage product launches, go-to-market activities, and underwriting rollouts—including positioning, messaging, pricing, distribution, and authority management.
Measure and monitor performance, profitability, and customer satisfaction using quantitative and qualitative methods.
Solicit and incorporate feedback from customers, underwriters, stakeholders, and users to continuously improve product quality, underwriting, pricing and user experience.
Adjust and update policy language and practices in response to industry trends, profitable growth opportunity, regulatory changes, claims experience and loss ratio insights.
Identify training topics, wet training agendas, deliver technical and product training, and develop best practices for knowledge sharing for underwriting operations.

Requirements

10+ years of experience in product management and/or underwriting of Management Liability (D&O, EPL, Crime, Fiduciary) products.
Bachelor’s degree in business, engineering, computer science, or related field; MBA or advanced degree preferred.
Strong commercial knowledge of customer segments, competitors, and trends for Management Liability.
Exceptional skills in product visioning, strategy formulation, roadmap development, prioritization, and execution.
Strong strategic thinking and sound decision-making skills to drive sustainable profitability and long-term growth.
Innovative and entrepreneurial outlook with commercial sensibilities.
Highly analytical, data-driven, and adept at problem-solving.
Exceptional communication and presentation skills, with ability to influence senior executives, internal stakeholders and key customers/brokers.
Experience with Lloyd’s of London, CPCU or RPLU designation a plus.

Skills

Product Management
Underwriting
Management Liability (D&O, EPL, Crime, Fiduciary)
Product Visioning
Strategy Formulation
Roadmap Development
Prioritization
Execution
Strategic Thinking
Decision-Making
Problem-Solving
Communication
Presentation Skills
Data Analysis

Location

NYC
Atlanta
Chicago
Hartford
Boston

Work Type

Permanent
Hybrid

Experience Level

10+ years

Education Level

Bachelor's degree
MBA or advanced degree preferred

Salary/Compensations

$200k-$250k

Benefits

401(k) with competitive company matching
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
Company paid group term life, short-term disability and long-term disability coverage
24 Paid time off days plus 2 Hiscox days, 10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days
Paid parental leave
4-week paid sabbatical after every 5 years of service
Financial Adoption Assistance and Medical Travel Reimbursement Programs
Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
Company paid subscription to Headspace to support employees’ mental health and wellbeing
2024 Gold level recipient of Cigna’s Healthy Workforce Designation for having a best-in-class health and wellness program
Dynamic, creative, and values-driven culture
Modern and open office spaces, complimentary drinks
Spirit of volunteerism, social responsibility, and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation

About the Company

As an international specialist insurer, Hiscox is far removed from the world of mass market insurance products. Instead, they are selective and focus on key areas of expertise and strength, underpinned by a culture that encourages challenging convention and always looking for a better way of doing things.
Hiscox insures the unique and the interesting, and searches for the same in talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. They believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.
Hiscox is a solid, but slightly contrary business that likes to do things differently and constantly seeks to evolve. With roots going back to 1901, they are ambitious and going places.
Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.
Hiscox USA has a talent force of about 500 employees mostly operating out of 6 major cities - New York, Atlanta, Dallas, Chicago, Los Angeles and Scottsdale.
Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, and terrorism.