Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
As a Customer Assistant in a John Lewis shop, you will deliver outstanding customer service and highlight in-store experiences. You will also maintain exceptional shop standards through displays, stock availability, and cleanliness, aiming to build customer loyalty.
Responsibilities
- Delivering engaging and inspirational customer service at every stage of the customer journey.
- Using product knowledge and sales training to drive sales and increase profits.
- Proactively acknowledging customers, understanding their needs, and resolving queries.
- Working flexibly across the shop to support the wider team with tasks such as till support, stock replenishment, price ticketing, and general shop-keeping.
- Identifying areas of improvement and implementing solutions.
- Supporting accurate stock counts to protect profits.
Requirements
- Basic IT literacy.
- Strong communication skills.
Skills
- Customer service
- Sales
- Product knowledge
- Stock management
- Merchandising
- Product displays
Location
- Stratford (John Lewis & Partners), 101 The Arcade, London, London, E20 1EL
Work Type
- Temporary
- Varied hours of full and part time work across seven days to include early starts, late finishes, evenings and weekends between the hours of 06:00 and 21:10
Experience Level
- Partnership Level 10
Salary/Compensations
- £14.55 (£14.80 After 90 days)
- Night Premium at a rate of £3.75 per hour for time worked between 22:00 - 06:00
Benefits
- Flexible working (flexible or compressed hours, job sharing or shorter hour contracts, where possible)
About the Company
- The Partnership is the largest employee-owned business in the UK, home to John Lewis and Waitrose.
- Partners are driven by a purpose to build a happier world.
- The company is focused on being brilliant at retail, innovating, adapting, and diversifying.
- The company emphasizes 'Never Knowingly Undersold' on price, quality, and service.
- Partners share responsibility and rewards of ownership, contributing to success and treating everyone with kindness and respect.
- The company aims to create an environment where everyone belongs, can be themselves, and thrive.