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About the Role
The Customer Service Associate/Loader assists customers by loading merchandise into their vehicles and replenishing shelves. Safety is critical as this associate frequently lifts and moves merchandise for staff and customers.
Responsibilities
- Retrieve, load, and replenish merchandise.
- Assist customers and staff in moving merchandise safely.
- Load merchandise into customer vehicles.
- Replenish shelves for customers.
- Inspect, carry, load, and unload product or material in or out of vehicles.
Requirements
- Requires morning, afternoon, and evening availability any day of the week.
- Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
- Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
- Ability to obtain sales related licensure or registration as may be required by law.
Skills
- Customer service
- Computer proficiency
- Retail technology usage
- Retail merchandising
- Loading and unloading product
Location
- Mooresville, NC
Work Type
- Hourly Full Time
- Hourly Part Time
- Onsite
Experience Level
- 6 months experience using a computer
- 6 months experience using common retail technology
- 6 months retail experience
- 6 months experience as a Loader
- 6 months experience working in any department at a Lowe's retail store
- 6 months retail merchandising experience
- 6 months experience inspecting, carrying, loading, and unloading product or material
Salary/Compensations
- $17.50 - $19.60 per hour
Benefits
- Health, Dental and Vision insurance
- Life and Disability insurance
- Paid time off
- Flexible spending and health savings accounts
- 401(k) Retirement account with company match
- Employee Assistance Program
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and Parental leave
- Adoption assistance
- Lowe's Associate Discount and broad discount platform
- Annual bonuses
- Enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan
- Grant awards
About the Company
- Lowe’s Companies, Inc. is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion.
- Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers.
- Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.
Equal Opportunity
- Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.