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About the Role
The Settlement Officer is accountable for the timely and accurate handling of trade settlement activities for fixed income and equities across all European markets. They will act in an SME capacity supporting the wider Operations team in Toronto, to address more complex escalations and respond to any queries or complaints to ensure high level of customer satisfaction.
Responsibilities
- Ensure trades settlements on a timely basis and investigate settlement issues
- Pre match transactions on trade date
- Monitor and execute stock settlement instructions efficiently and accurately
- Act as a point of contact for Front Office and Back Office in relation to settlement questions
- Assist with settlement queries in the UK morning
- Follow up with brokers and custodians to clean up any unmatched/unsettled instructions
- Investigate trade fails and liaise with external and internal teams
- Participate in project initiatives and UAT for system enhancements
- Ensure standard procedures, guidelines and timelines are adhered to and met to avoid any gain or losses and ensure customer satisfaction
- Monitor error queues in the confirmation and settlement processing system; analyze and correct discrepancies and errors to ensure accuracy of data and timely processing of payments
- Ensure all procedures are up to date
Requirements
- Previous experience at top tier institutions across fixed Income and equity settlements
- Previous experience of CREST / Euroclear / Clearstream and equity European markets
- Experience in Equities, Repo/SBL & OTC margin settlement
- Ability to prioritize requirements
- Strong Interpersonal Skills
- Experience in dealing directly with clients via phone or email
- Understanding of CSDR
- Must be legally eligible to work at the specified location
- Must have a valid work or study permit, where applicable
Skills
- Business Effectiveness
- Communication
- Data Mining
- Data Reporting
- Decision Making
- Metrics Analysis
- Prioritization
- Reporting and Analysis
- Statistical Analysis
Location
- London
Work Type
- Regular
- Full-time
About the Company
- We’re building a relationship-oriented bank for the modern world.
- At CIBC, we embrace your strengths and your ambitions, so you are empowered at work.
- Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
- To learn more about CIBC, please visit CIBC.com
Equal Opportunity
- CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong.
- We seek applicants with a wide range of abilities and we provide an accessible candidate experience.
- If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com