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About the Role

The Dealer is responsible for the efficient and responsible operation of Table Games, conducting assigned games in a professional manner while adhering to company policies and procedures.

Responsibilities

• Provide accurate and efficient dealing at assigned table.
• Maintain continuous inspection of cards, ensuring their security.
• Exchange customer currency for checks (chips) and deposit paper currency in the drop box.
• Ensure the safety of all gaming chips and monies entrusted.
• Assist customers in playing and ensure adherence to established rules, policies, and procedures.
• Report any safety hazards to immediate supervisor.
• Conduct assigned games efficiently and responsibly, complying with the Nation Gaming Operation's rules and procedures.
• Keep the working environment clean and safe.
• Maintain a current understanding of all policy and guidelines regarding information security, including the Seneca Gaming Corporation Acceptable Use Policy.
• Understand and comply with all information security policies and procedures at all times.
• Provide exceptional customer service to all patrons.
• Communicate in a pleasant, friendly, and professional manner at all times.
• Maintain a professional work environment with supervisors, managers, and staff.
• Meet job attendance guidelines and adhere to regulatory, departmental, and company policies.
• Complete all required SGC Training programs within nine (9) months from commencement of employment.
• Attend all necessary meetings.

Requirements

• Must be 18 years of age or older upon employment.
• High school diploma or equivalent required.
• Applicant must successfully complete dealer training or have previous casino dealing experience.
• Applicant must be fast and accurate in handling cash.
• Ability to add and subtract two-digit numbers and to multiply and divide.
• Ability to perform arithmetic operations using units of money.
• Previous customer service experience preferred.
• Must possess excellent communication skills.
• Ability to write routine correspondence.
• Ability to speak effectively to the public, employees, and customers.
• Ability to deal effectively and interact well with customers and employees.
• Ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Must be able to sit, stand for long periods, walk, and move through all areas of the casino.
• Position requires fast, repetitive motion of hands and wrists.
• Position requires frequent reaching and bending over gaming tables.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment.
• Effectively deal with customers, management, employees, and members of the business community in all situations.
• Must be able to work in an environment where smoking is permitted.

Skills

• Cash handling
• Arithmetic
• Customer service
• Communication
• Problem-solving
• Interpersonal skills

Location

• Onsite

Work Type

• Full-time
• Part-time

Experience Level

• Entry Level
• Some experience preferred

Education Level

• High school diploma or equivalent

Salary/Compensations

• $10.35 per hour
• Compensation is negotiable based on experience and education.

About the Company

• Seneca Gaming Corporation