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About the Role

The Field Service Engineer is responsible for customer satisfaction in all aspects of the job including increased throughput, decreased downtime, regular Preventive Maintenance, and regular upgrades. This person will be a clear advocate for the customer (internally and externally) and a steward for the company. This position reports to the District Service Manager, is part of the Global Service Organization and works remotely to cover the Metro East District, Greater NYC area.

Responsibilities

Service Beckman Coulter products at the customer facility.
Cultivate customer relationships and support commercial initiatives.
Drive a sense of urgency to ensure the customer needs are addressed promptly with an emphasis on a “first time fix” through the problem-solving process.

Requirements

Associate’s degree in mechanical, electrical, biomedical engineering, life science or equivalent military experience.
1+ year experience problem solving, diagnosing, or troubleshooting challenges with instrumentation using a variety of methods.
Overnight travel 10% - 50%.
Ability to commute onsite to customer facilities within assigned territory.
Must have a valid driver’s license with an acceptable driving record.
Ability to occasionally lift, lower and move up to 50 lbs. (tools, replacement parts, consumables etc.).

Skills

Problem solving
Diagnosing
Troubleshooting instrumentation

Location

Metro East District, Greater NYC area

Work Type

Remote
Field Service

Experience Level

1+ year experience

Education Level

Associate’s degree in mechanical, electrical, biomedical engineering, life science or equivalent military experience.

Salary/Compensations

$31.00 to $38.00 per hour
Eligible for bonus/incentive pay

Benefits

Paid time off
Medical/dental/vision insurance
401(k)

About the Company

At Beckman Coulter Life Sciences, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.
It’s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935.
Learn about the Danaher Business System which makes everything possible.
For more information, visit www.danaher.com.

Equal Opportunity

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities.