About the Role
The Wine Shop is looking for professional, passionate sales individuals focused on delivering a superior shopping experience to customers. This role is key to ensuring customer satisfaction and providing product information.
Responsibilities
- Ensuring total customer satisfaction and outstanding customer service is provided to every customer
- Assist customers with their purchases and provides them with product information when required
- Assists with product shipments and merchandising, including light cleaning of shelves and display units
- Handle cash and accurately balance the till
- Complies with Health and Safety rules & Security within the workplace
- Team player who contributes equally to the team's efforts.
Requirements
- Demonstrated guest/customer service excellence focus
- Experience working with computer-based point of sale systems and handling cash an asset
- 2 years of customer service experience required
- Smart Serve Certification
- Working knowledge of Windows application including Word, Excel and Outlook
- Flexibility to work days, evenings, weekends and holidays
- Ability to consistently lift 40lbs on a regular basis
Skills
- Customer service
- Computer-based point of sale systems
- Cash handling
- Windows applications (Word, Excel, Outlook)
Location
- Onsite
Work Type
- Full-time
Experience Level
- 2 years of customer service experience
Education Level
- Smart Serve Certification
Salary/Compensations
- Starting at $17.60/hour with annual increases
Benefits
- Competitive hourly rate
- Monthly wine allotment
- Best-in-class wine education and development
- Employee discount on products
- Employee Assistance Program
- Employee Wellness Program
About the Company
- At The Wine Shop, we look forward to celebrating every occasion with our customers.
- As part of Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation.
- Through our commitment to excellence, honouring our roots, owning it, fostering belonging and driving to succeed, we inspire teammates to be extraordinary every day.
Equal Opportunity
- Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence.
- Andrew Peller Limited is committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging.
- We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
