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About the Role

This is a hands-on role supporting the day-to-day delivery of marketing activity across social media, content creation, campaigns, events and digital channels for a diverse portfolio of hospitality brands. You will help bring brands to life while driving brand awareness, engagement and reservations.

Responsibilities

• Support the day-to-day management of Instagram and TikTok channels across multiple hospitality brands.
• Create monthly content calendars for our portfolio of brands, ensuring content is planned, on-brand and aligned with key campaigns.
• Capture and edit short-form video content, including Reels and TikToks, using basic editing tools.
• Respond to comments, direct messages and customer enquiries across Instagram and Tik Tok, maintaining each brands unique tone of voice.
• Assist with influencer outreach, collaborations and content visits.
• Monitor social media trends, community engagement and content performance to help drive engagement and reservations.
• Support the creation photography briefs based on content requirements.
• Attend on-site photoshoots, supporting the team and ensuring the day runs smoothly.
• Develop in-house content such as Reels and Tiktoks.
• Be present on site to capture content.
• Occasionally attend out-of-hours events and launches to capture content and support marketing activity.
• Write and create email campaigns in line with the strategy.
• Outreach to local community.
• Build database via data collection and competitions.
• Circulate monthly promotions tracker and notifications to internal teams.
• Keep marketing trackers up to date.
• Manage weekly reservations and covers reporting, and support monthly marketing reports tracking activity, campaigns and performance across the portfolio.
• Attend internal team meetings, providing updates on marketing activity and upcoming campaigns when required.
• Brief artwork and work with graphics team on creative assets.
• Create marketing material and presentations.
• Ensure print collateral delivered on time and as cost effectively as possible.
• Update website changes and menus.
• Update pricing and photography.
• Maintain and update Google Business Profiles and third-party listing platforms, ensuring menus, imagery, offers, opening hours and venue information are accurate and up to date.

Requirements

• Passionate about hospitality and keeping up with food & beverage trends.
• Ability to manage multiple projects and thrive in a fast-paced environment.
• A self-starter with excellent organisational skills.
• Excellent written and verbal communication skills.
• Experience using Canva and basic video editing tools such as CapCut or Edits.
• Experience creating content and managing social media channels.
• Experience using marketing platforms such as Shopify, WordPress and Sprout.
• Previous experience in a marketing, social media or content creation role.

Skills

• Social Media Management
• Content Creation
• Campaign Management
• Event Support
• Digital Marketing
• Video Editing
• Canva
• CapCut
• Edits
• Shopify
• WordPress
• Sprout

Location

• London

Work Type

• Hybrid

Experience Level

• Entry Level
• Mid Level

Benefits

• Hybrid Work Arrangement: Three days in the office and two days working remotely.
• Staff Dining Discount: Enjoy 50% off food at 3 Henrietta Street.
• Annual Leave: 22 days of annual leave, plus Bank Holidays.
• Hands-On Experience: Gain experience across multiple hospitality brands, campaigns and marketing channels.

About the Company

• Game Changers Investments is a London-based hospitality investment company and sister company to TGP International, focused on growing innovative food and beverage brands through investment and operational expertise.