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About the Role

Braze is building an AI-powered translation infrastructure and seeks a Technical Program Manager (TPM) to own this early-stage platform. The TPM will sit on the Content Platforms team as a senior individual contributor, leading technical execution and designing systems for self-service. This role involves writing code, shipping prototypes, and collaborating with engineers to drive AI-assisted development and integrate human review where essential.

Responsibilities

Own the localization infrastructure product, including roadmap, architecture decisions, and stakeholder alignment.
Partner with engineers to design and ship multi-platform systems meeting complex localization needs.
Build functional prototypes independently to validate ideas and refine requirements.
Design workflows and self-serve patterns for teams.
Drive adoption of AI-assisted translation tooling while maintaining quality and consistency.
Make informed build-vs-buy decisions for internal tooling and vendor solutions.
Manage relationships with translation and localization vendors.

Requirements

PMs, solutions architects, solutions consultants, engineers, or others with a background in localization or content operations are encouraged to apply.
A thoughtful interest in localization and AI's impact on the cost curve.
Systems thinking and product instincts.
Deep familiarity with headless CMS architecture; Sanity experience is a strong plus.
Comfort with Node.js, TypeScript, and modern web frameworks.
Ability to build simple web apps and functional prototypes independently.
Comfort building with AI development tools like Claude Code or Cursor.
Experience architecting multi-platform systems and reasoning about long-term design tradeoffs.
Ability to collaborate closely with engineering, pair on problems, and use AI development tools.
Capacity to hold technical conversations and contribute to decision-making.
Experience managing stakeholders across team boundaries.
Genuinely curious about AI's possibilities and comfortable using it as a tool.
Iterative approach to shipping and learning.
Systems thinker, designing for future problems.
A working background in localization is a strong plus.
Familiarity with the localization landscape, including tools, workflows, and vendor relationships.
Ability to develop a clear framework for when human review is required.
Experience with platforms like Phrase is relevant context.

Skills

AI-powered translation infrastructure
Technical Program Management
System design
Roadmap development
Architecture decisions
Stakeholder alignment
Multi-platform systems development
Prototyping
Workflow design
Self-serve patterns
AI-assisted translation tooling
Build-vs-buy analysis
Vendor management
Headless CMS architecture
Node.js
TypeScript
Modern web frameworks
Web app development
AI development tools
Product management
Localization
Content operations
Systems thinking
Collaboration

Location

New York
Austin
Berlin
Bucharest
Chicago
Dubai
Jakarta
London
Paris
San Francisco
São Paulo
Singapore
Seoul
Sydney
Tokyo

Work Type

Hybrid

Experience Level

Senior

Salary/Compensations

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $148,000 and $231,000/year, with an expected On Target Earnings (OTE) between $164,000 and $257,000/year (including bonus or commission).

Benefits

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®

About the Company

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses.
Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement.
From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026.
Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®.
Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

Equal Opportunity

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.
When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.
Please submit any such request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying.
A summary of the most recent bias audit results for such tool is available here.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.