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About the Role

We are seeking a Manager, BDR who excels as both a coach and an analyst. This role involves developing people through call reviews and objection handling, while also leveraging data analysis to drive performance. You will lead the Americas BDR team from our New York office, manage the outbound pipeline, and optimize processes through data-driven insights and team coaching.

Responsibilities

• Manage, mentor, and grow a team of BDRs focused on outbound pipeline generation across North and South America.
• Run structured 1:1s, live call coaching, and rep-level performance reviews.
• Identify skill gaps early and build targeted development plans.
• Create a culture of accountability with high standards and high support.
• Oversee all outbound channels including cold calling, cold email, LinkedIn prospecting, and multi-touch campaigns.
• Leverage warm intent signals to prioritize outreach and sharpen targeting.
• Set and track weekly and monthly targets for pipeline volume, meetings booked, and opportunity quality.
• Partner closely with Account Executives to ensure smooth handoffs and feedback loops on lead quality.
• Monitor and improve key channel metrics such as pickup rates, reply rates, LinkedIn connection accept rates, sequence step performance, and meeting show rates.
• Run structured A/B tests on subject lines, call scripts, LinkedIn messages, and follow-up cadences.
• Build and maintain dashboards for real-time visibility into team performance and channel health.
• Translate data into clear actions.
• Continuously refine ICP targeting, persona messaging, and outbound sequences based on data.
• Work with Demand Gen and Marketing to align outbound with inbound signals and campaign timing.
• Feed market intelligence back into positioning, messaging, and product conversations.

Requirements

• 3-5+ years in a BDR/SDR management role at a B2B SaaS company with demonstrated success in lead generation and qualification.
• Extensive experience with leadership, mentorship, hands-on coaching, and building a scalable BDR motion.
• Proven track record of hitting and exceeding pipeline targets across the Americas.
• Background in fast-paced, scaling B2B SaaS environments.
• Ability to pinpoint issues in cold calls and explain them effectively to reps.
• Skill in building team confidence without creating dependency.
• Ability to differentiate between motivation and skill problems.
• Empathetic and supportive approach to team growth.
• Proficiency in analyzing metrics like pickup rates, reply rates, connect accept rates, and sequence step drop-offs.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Ability to tie channel performance back to revenue impact.
• Hands-on experience with CRM systems, preferably HubSpot.
• Familiarity with sales engagement and prospecting platforms (e.g., Lemlist, Apollo).
• Experience with data enrichment tools and outbound sequencing workflows.
• Results-driven with a focus on achieving personal and team targets.
• Adaptable and innovative, seeking process and outcome improvements.
• Self-motivated with the ability to balance personal responsibilities and team leadership.
• Proactive approach to sales, comfortable with prospecting and cold outreach.
• Excellent communication and interpersonal skills with a collaborative mindset.
• Experience in early-stage environments.
• Based in or willing to relocate to New York City.

Skills

• Leadership
• Mentorship
• Coaching
• Pipeline Generation
• Outbound Prospecting
• Cold Calling
• Cold Email
• LinkedIn Prospecting
• Sales Engagement Platforms
• CRM (HubSpot preferred)
• Data Analysis
• A/B Testing
• Performance Reviews
• Communication
• Interpersonal Skills
• Collaboration
• Adaptability
• Innovation
• Self-Motivation
• AI-assisted prospecting (a plus)

Location

• New York City

Work Type

• Hybrid
• Onsite

Experience Level

• 3-5+ years in BDR/SDR management

Salary/Compensations

• $120,000—$150,000 USD OTE

Benefits

• Flexible hybrid work environment
• Top-notch tools and equipment provided
• Vibrant, entrepreneurial culture with opportunities for growth
• Off-sites and multi-yearly team bonding events
• Competitive base salary + performance bonus tied to pipeline targets
• New York office home base
• Real ownership in playbook development
• Tools, budget, and GTM Engineering support
• 401K

About the Company

• Workwize helps IT teams easily equip their remote and global teams with necessary IT equipment through an automated SaaS platform that simplifies hardware deployment, management, and retrieval in 100+ countries.
• The company manages 50,000 users and 120,000 devices, solving hybrid work challenges like laptop deliveries and returns.
• Workwize was recognized by LinkedIn as one of the Top 10 Startups for 2025 in the Netherlands.
• Joining Workwize means impacting the future of global collaboration and building smarter, more connected workplaces.
• The team is rapidly growing, ambitious, and diverse, comprising entrepreneurs, operational specialists, developers, and sales experts.
• Workwize aims to make an impact on its employees by providing challenging and comfortable work environments.

Equal Opportunity

• Workwize is an equal opportunity employer.
• We celebrate diverse perspectives and are committed to building an inclusive team.