System Support Representative (SSR) – Stratton ANGB at Summit Technologies, Inc. | Scotia, NY, US | Rezi

System Support Representative (SSR) – Stratton ANGB at Summit Technologies, Inc.

System Support Representative (SSR) – Stratton ANGB

Summit Technologies, Inc. · Scotia, NY, US

Today

System Support Representative (SSR) – Stratton ANGB

Summit Technologies, Inc. · Scotia, NY, US

an hour ago
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About the Role

The Mission Planning System Support Representative (SSR) is responsible for ensuring base/unit computers and associated equipment, software, and map data are updated and functioning appropriately to support USAF mission planning activities at Stratton ANGB. The SSR will support activities such as daily exercises, training missions, deployments, and real-world contingencies.

Responsibilities

  • Maintain an IT environment within the Mission Planning organization.
  • Troubleshoot software, hardware, and systems problems.
  • Manage communications, documentation, and testing until resolution.
  • Optimize mission planning data.
  • Communicate effectively with coworkers and management.

Requirements

  • Must be a US Citizen.
  • Must have an active Secret clearance.

Skills

  • Troubleshooting software, hardware, and systems.
  • Managing communications.
  • Documentation.
  • Testing.
  • Optimizing mission planning data.
  • Effective communication.

Location

  • Stratton ANGB

Work Type

  • Full-time

Experience Level

  • Entry-level

Education Level

  • Bachelor's degree or four (4) years of relevant IT work experience.
  • Security + certification within 6 months from date of hire to reach a minimum of DoD8570 Level IAT Level II

About the Company

  • Summit firmly believes that people should be the management’s primary focus because they are the key to outstanding products and services.
  • Summit's management team has developed and refined the Summit Formula and applies it to their products and services.
  • The formula includes supporting the team with the right environment, tools, and training.
  • Summit is committed to fostering a respectful, inclusive, and welcoming environment for every teammate, including opportunities for professional growth.

Equal Opportunity

  • Summit is an equal opportunity/affirmative action employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
  • VEVRAA Federal Contractor.
  • Summit gives preference to protected veterans.