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About the Role

Providence Housing develops, finances, and manages affordable housing for seniors, individuals with special needs, and families. Providence Housing’s mission is to strengthen families and communities by creating and providing access to quality affordable housing enriched by the availability of supportive services.

Responsibilities

• Coordinates the activities of an on-site rental property management office.
• Supervises administrative and maintenance staff and monitor workflow; approve timesheets and complete annual performance reviews of staff.
• Interviews prospective tenants to complete housing applications and collect eligibility information and documentation.
• Communicates property and/or program guidelines, eligibility requirements, lease restrictions, and rules and regulations to applicants and tenants.
• Conducts recertification of housing eligibility for current tenants.
• Verifies accuracy of information provided by tenants or prospective tenants in accordance with regulatory requirements.
• Recommends eligibility and suitability of tenants and prospective tenants for residency.
• Computes income and expenses to determine applicants’ and tenants’ rental charges according to applicable funding agency regulations.
• Inspects rental units to assess housekeeping habits, identify repair and maintenance needs, and check safety equipment.
• Manages tenant complaints and prepares and delivers lease enforcement notices.
• Observes and addresses needs of tenants as they age in place.
• Refers tenants to appropriate social service agencies.
• Recommends eviction of tenants and prepare initial eviction documents.
• Prepares work orders for required repairs and maintenance.
• Collects rents and other tenant charges, makes deposits, and prepares documentation.
• Writes letters, memos, reports, and completes forms and ledgers on computer.
• Keeps Regional Property Manager/Director of Asset Management informed of activities and property status.
• Ensures rents are collected according to the lease agreement.
• Prepares late and 3-day notices and executes eviction process for delinquent tenants.
• Processes accounts payable in accordance with company procedures.
• Assists with annual property budget preparation and monitors financial performance monthly.
• Stays apprised of all rules, regulations, statutes, and laws required to maintain a low-income housing property.
• Compiles reports as required by PHDC and funders.
• Participates in appropriate neighborhood associations.
• Ensures compliance with all policies, procedures, and regulations, including fair housing regulations.
• Ensures safety of building, employee(s), and tenants.
• Provides positive marketing efforts for PHDC and property, including preparation and distribution of monthly tenant newsletters.
• Ensures accuracy of all marketing materials.
• Ensures all information in systems is accurate and complete.
• Mentors/trains new staff.
• Performs other related duties as determined by the Regional Property Manager.

Requirements

• High School Graduate
• Valid NY State Driver License and access to a reliable vehicle
• 3 years of experience with affordable housing programs desired
• Good interpersonal skills
• Good written and oral communication skills
• Methodical, dependable, organized, honest and courteous
• Valid NYS driver’s license and driving record acceptable to agency
• Flexible schedule
• Good reading comprehension and writing skills
• Reliable and insured transportation
• Computer ability
• Certified credit compliance professional or willingness to attend training to obtain certification.
• Employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting.
• Specific vision abilities required include close vision, distance vision and ability to adjust focus.
• Adheres to all applicable federal and state laws and regulations including those governing confidentiality, privacy, program, billing and documentation standards.
• All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program.
• Any offer of employment will be contingent upon successful completion of a background check.

Skills

• Interpersonal skills
• Written communication skills
• Oral communication skills
• Reading comprehension
• Writing skills
• Computer ability

Location

• New York

Work Type

• Part-Time
• Full-Time

Experience Level

• 3 years of experience with affordable housing programs desired

Education Level

• High School Graduate

Salary/Compensations

• $21.00-$23.00

Benefits

• Competitive salary
• 403b retirement plan
• Generous time off package
• Work-life balance
• Comprehensive benefits package
• Supportive and collaborative environment
• Opportunities for growth and development
• Intrinsic reward of truly making a difference in people's lives

About the Company

• Providence Housing is a not-for-profit corporation affiliated with the Roman Catholic Diocese of Rochester, New York.
• Catholic Charities and Providence Housing are committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people.

Equal Opportunity

• EOE/AA Disability/Vet