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About the Role

The Social Service Coordinator and Office Assistant is responsible for all aspects of the Peekskill Social Service program and assists the Corps Officers by ensuring all aspects of the office are running smoothly. The role requires strong organizational and communication skills, a willingness to work with diverse populations, and a commitment to fulfilling the mission of The Salvation Army.

Responsibilities

• Attend to calls regarding Social Services
• Respond to correspondence attending to Social Service
• Intake of applications for new clients
• Update applications on clients monthly
• Enter and update client information in the Social Work portal
• Prepare monthly statistics for Food Pantry, Hygiene Closet, and all other social service activities
• Oversee the food pantry, including preparation and distribution of grocery bags, and maintaining paperwork
• Take inventory of Food Pantry items and place orders as needed
• Oversee the stocking and organizing of shelves for the food pantry
• Receive, sort, check, and discard outdated/damaged donated food items for the pantry
• Submit required reports for food pantry activities
• Coordinate and support food drives for The Salvation Army Food Pantry
• Oversee all aspects of the Hygiene Closet, including inventory, stocking, distribution, and paperwork
• Act as volunteer coordinator: recruit, process paperwork and screenings, monitor and record hours, and ensure adequate volunteer coverage for programs
• Schedule and supervise Community Service workers, maintaining records and writing letters/reports
• Assist in the application process for Corps summer activities, such as campers for Star Lake Camp
• Assist in public relations events and campaigns assigned by the Corps Officer
• Assist and oversee seasonal social service programs
• Oversee and ensure smooth operation of Social Service Ministries, including Soup Kitchen, Food Pantry, Hygiene Closet, Referral Services, Housing help, and Emergency Services
• Help with Soup Kitchen tasks, including prep, serving, and clean-up
• Oversee all Social Media activity, including monitoring and posting to Corps Facebook and Instagram
• Keep Social Service Programming schedule up to date online
• Communicate any needs or concerns regarding Social Services to the Commanding Officer
• Organize and maintain all files and records
• Answer phones, take messages, make referrals, and provide information
• Organize, coordinate, and track the Corps Calendar for Social Services and Community Relations
• Notify Officers of any calendar conflicts
• Help coordinate timecards for all employees, ensuring timely processing
• Help with seasonal employment applications, particularly kettle worker applications
• Inventory and maintain the Coffee and Snack center
• Collect and distribute mail as directed by Corps Officers
• Maintain inventories and supply needs for staff and Officers
• Order supplies as assigned by Officers
• Take deliveries and ensure supplies go to the correct area
• Make appointments and organize contractors, utilities, deliveries, and maintenance of Salvation Army property under supervision
• Perform any other applicable services as assigned by the Corps Officer

Requirements

• High school diploma required
• Minimum of 5 years of experience in Social Services and Office administrative skills
• Must have a positive work history
• Must be a responsible, respectful, positive role model
• Must be able to follow instructions
• Proficiency in computer programs such as Microsoft Office, Word, Excel, and others as required
• Must be well organized
• Must be prepared to be sensitive to individuals’ cases
• Responsible for overseeing all aspects of the social service program
• Responsible for overseeing and managing the office
• Ability to speak Spanish is highly recommended and preferred

Skills

• Organizational skills
• Communication skills
• Microsoft Office Suite (Word, Excel)
• Social Media management
• Volunteer coordination
• Inventory management
• Record keeping
• Spanish language proficiency (preferred)

Location

• Peekskill

Work Type

• Full-time

Experience Level

• 5+ years

Education Level

• High school diploma

About the Company

• The Salvation Army