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About the Role

We are seeking an experienced Business Analyst to provide comprehensive business analysis services for complex business and technology initiatives. The role involves collaborating with stakeholders to gather, analyze, document, and validate business requirements, while supporting enterprise architecture and solution delivery.

Responsibilities

• Lead and conduct business analysis to assess business problems and opportunities and document business requirements to support solution development.
• Collaborate with stakeholders and subject matter experts to gather, document, and analyze business needs and requirements.
• Apply business process re-engineering concepts to identify improvements and cost-effective service delivery approaches.
• Lead and conduct business analysis activities throughout all project phases.
• Develop strategies, business cases, cost-benefit analyses, and feasibility studies for business and IT initiatives.
• Facilitate requirements gathering activities including workshops, interviews, Joint Application Design (JAD) sessions, and mockups.
• Conduct business modeling activities including use case modeling, conceptual and logical data modeling, process and data flow modeling, business rules definition, and non-functional requirements definition.
• Monitor project progress, identify and resolve issues, and provide regular status reporting to management and stakeholders.
• Develop performance measures and traceability matrices for business analysis evaluation and follow-up activities.
• Prepare business and technical documentation and related agreements.
• Support development of user stories and acceptance criteria while working within Agile and DevOps environments.
• Contribute to enterprise architecture documentation and governance deliverables.

Requirements

• 10+ years of Business Analyst experience.
• Experience delivering Service-Oriented Design related projects.
• Experience with systems environments, business analysis, and change management initiatives involving integrated government services.
• Experience preparing detailed analysis and recommendations to ensure compliance with public sector, industry, and international standards related to security, privacy, and accessibility.
• Ability to identify and support resolution of security issues impacting front-end and integrated systems.
• Experience producing business and technical documentation.
• Experience with the Zachman Framework.
• Experience developing user stories through stakeholder engagement.
• Experience drafting acceptance test criteria for development and testing teams.
• Experience working within Agile and DevOps environments.
• Knowledge of systems design and development principles, programming concepts, methodologies, practices, and standards.
• Strong knowledge of WCAG 2.0 standards and AODA compliance requirements.
• Experience creating wireframes, use cases, and user stories.
• Knowledge of Large Language Models (LLM) and Generative AI applications.
• Minimum 5 years of experience creating enterprise architecture documentation, including Checkpoint/Gating Matrix, Logical Documentation, Physical Documentation, Logical Deployment Models, Physical Deployment Models, Business Architecture Approach Documentation, Sequence Diagrams, Data Flow Diagrams, and Architecture governance approval documentation.
• Experience using information retrieval packages.
• Knowledge of Information Management principles, concepts, policies, and practices.
• Ability to translate business and data requirements into technical specifications.
• Experience using business analysis methodologies and techniques, including Business Functional Modelling, Business Event Modelling, and Business Process Mapping.
• Experience working with structured, object-oriented, and Agile methodologies.
• Experience developing performance measures and conducting post-implementation evaluations.
• Strong analytical, problem-solving, decision-making, communication, and negotiation skills.
• Demonstrated ability to work effectively within a team environment and meet deadlines.

Skills

• Business Analysis
• Service-Oriented Design
• Systems Environments
• Change Management
• Security Compliance
• Privacy Compliance
• Accessibility Compliance
• Zachman Framework
• Agile Methodologies
• DevOps Environments
• Systems Design
• Programming Concepts
• WCAG 2.0 Standards
• AODA Compliance
• Wireframing
• Use Cases
• User Stories
• Large Language Models (LLM)
• Generative AI
• Enterprise Architecture Documentation
• Information Retrieval
• Information Management
• Technical Specifications
• Business Functional Modelling
• Business Event Modelling
• Business Process Mapping
• Object-Oriented Methodologies
• Performance Measures
• Post-Implementation Evaluations
• Analytical Skills
• Problem-Solving Skills
• Decision-Making Skills
• Communication Skills
• Negotiation Skills

Location

• Toronto, ON

Work Type

• Onsite
• Hybrid

Experience Level

• 10+ years of Business Analyst experience
• Minimum 5 years of experience creating enterprise architecture documentation

About the Company

• Symbiotic Digital provides IT Experts who solve problems and get things done, representing the top 2% in their field.
• Symbiotic Digital is a division of Symbiotic Group Inc.
• They serve customers by providing Digital Experts (IT Consulting) and Recruitment services.
• Symbiotic Digital offers a business system to provide Expert Technical staff for challenging business and IT problems.
• IT leaders in reputable Canadian organizations rely on Symbiotic Digital for staffing difficult assignments with Experts evaluated by their Quality Management System Staff Development Model.
• Symbiotic Digital is a 100% Indigenous owned company.
• Learn more online at https://www.symbioticgroup.com/home-sd/.