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About the Role

This job is responsible for driving and executing internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.

Responsibilities

Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
Performs QA activities including executing on controls, managing cases, and reporting results
Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
Develop strong relationships with business partners to drive compliance and provide advisory support for policies and programs
Ongoing BAU support for control programs such as Process, Records, Desktop procedures, and tower specific requirements
Projects to support the CFO priorities including automation leveraging emerging technology, operational excellence, and the war-on-manual

Requirements

Bachelor's degree in Finance or Accounting
2+ years of professional / demonstrated work experience within financial services industry
Advanced Excel skills
Highly organized and proactive
Strong communication skills – able to communicate concepts both verbally and in writing
Detail-oriented with a control mindset and strong critical thinking skills
Proven ability working independently in a fast-paced, results-driven environment with evolving priorities
Excellent time management skills with the ability to meet critical deadlines
Demonstrated ability to work cohesively within a team-oriented environment
Demonstrated self‑motivation with a consistent track record of high performance
Desire to learn and leverage emerging technologies (AI/CoPilot, Tableau, Alteryx, Picklinks, Power Query)
Knowledge of RBWM, SFEM, SS or GTGO and associated corporate functions a plus
Strong presentation skills and ability to influence stakeholders

Skills

Controls Management
Issue Management
Monitoring, Surveillance, and Testing
Quality Assurance
Risk Management
Analytical Thinking
Attention to Detail
Critical Thinking
Problem Solving
Written Communications
Decision Making
Innovative Thinking
Prioritization
Recording/Organizing Information
Research

Location

US - NJ - Pennington - 1400 American Blvd - Hopewell Bldg 4 (NJ2140)
US - NY - New York - 1100 Ave Of The Americas - Two Bryant Park (NY1540)

Work Type

1st shift
40 Hours Per Week

Education Level

Bachelor's degree in Finance or Accounting

Salary/Compensations

$70,400.00 - $120,200.00 annualized salary

Benefits

Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan.
Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
This role is currently benefits eligible.
We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

About the Company

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!