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About the Role

Provides prompt, efficient, and friendly customer service. Handles food safely and ensures a clean work area, including kitchen equipment, dishes, and utensils.

Responsibilities

• Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.
• Smiles and greets customers in a friendly manner.
• Learns customers’ names and addresses them by name whenever possible.
• Answers the telephone promptly and provides friendly, helpful service, including taking customer orders.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Takes the department garbage to the compactor or designated area.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Washes department equipment, utensils, dishes, pots, and pans.
• Handles food in a safe manner and ensures the work area is always clean and neat.
• Removes trash in a timely manner.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.
• Assists in other areas of store as needed.
• Performs other job-related duties and special projects as required.

Requirements

• Ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
• Ability to do simple addition and subtraction; copying figures, counting and recording.
• Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
• Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
• Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
• Exposure to noise, equipment movement hazards, cleaning chemicals/solvents, temperature extremes and possible electrical shock.
• Employment is contingent upon the successful completion of a pre-employment drug screen.

Skills

• Customer service
• Teamwork
• Communication

Location

• Onsite

Work Type

• Full-time

Experience Level

• Less than 1 year

Education Level

• No education requirement

About the Company

• At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.