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About the Role

The Sales Coordinator will handle the day-to-day administrative duties of the Sales and Catering Department at The Barnett, a distinctive Art Deco hotel in New Orleans.

Responsibilities

• Serve as the point of contact for the sales office.
• Coordinate and act as the point of contact for assigned leisure group blocks.
• Coordinate with Front Office(s) on daily showrooms and communicate information to sales and catering managers.
• Assign group leads from all channels to appropriate sales/catering managers and ensure leads are entered into the sales and catering software.
• Print and distribute weekly group pick-up and group cut-off reports for assigned hotels.
• Load new groups and build booking links for assigned hotels.
• Conduct quarterly audits of sales and PMS systems for accuracy.
• Make reservations for BT managers and input rooming lists for group sales managers.
• Pull rooming lists for groups and managers upon request.
• Actualize room blocks, catering, and banquet functions in the sales system after group departure.
• Schedule in-house events and create BEOs.
• Input meeting planner points and special corporate travel promotions for assigned hotels.
• Manage HRI SCORE Program and Brand Referral Program, including processing commissions and pickup reports.
• Manage group commissions by verifying and processing payments.
• Run daily and weekly reports (transaction, activities, group in-house reader boards, HySat, BEO, resume, daily events).
• Manage and upkeep the Master BEO binder.
• Print the next day's events report, note groups in house, and deliver to relevant departments before the daily stand-up meeting.
• Personalize gift certificates, maintain paper and digital records.
• Create and distribute group resumes at least 10 days before group arrival.
• Create the coversheet for the weekly resume meeting and scan a copy.
• Prepare resume packets for the resume meeting.
• Conduct weekly meetings with Front Office directors to review upcoming groups.
• Fill out amenity forms and cards for groups and weddings, ensuring delivery information is communicated.
• Send packages via FedEx for managers and groups.
• Create personalized menus, signage, table numbers, name tents, and buffet cards for groups and private dinners.
• Create breakfast and drink vouchers for various packages and member types.
• Order collateral for sales kits, promotions, amenity cards, envelopes, and business cards.
• Order supplies through Birchstreet and maintain organization of the supply closet.
• Assemble sales kits, flyers, and signs for assigned hotels.
• Create file folders for contracts and file past groups.
• Process incoming deposit checks.
• Attend property staff and other meetings as requested.
• Perform other duties as assigned.

Requirements

• High School Diploma required.
• A minimum of one year of hospitality experience is desired.
• Hotel sales systems knowledge preferred.
• Previous customer service experience is a bonus.

Location

• New Orleans

Work Type

• Full-time

Experience Level

• Entry Level

Education Level

• High School Diploma
• 4-year college degree preferred

About the Company

• A restored Art Deco hotel just steps from the New Orleans French Quarter, The Barnett offers an authentic New Orleans experience with curated events, live music, and standout food and beverage.
• Its versatile meeting and event spaces, combined with proximity to the Caesars Superdome, create an engaging environment for hospitality professionals serving both business and leisure travelers.
• As one of the most distinctive hotels in New Orleans Warehouse District, The Barnett pulses with New Orleans energy, only blocks away from Caesar’s New Orleans and the Caesar’s Superdome.
• Designed to blend luxury with comfort, immaculate guest rooms cultivate a sense of ease.
• Each boasts vintage-inspired decor, plush bedding, and standout amenities that cater to every need.
• The Barnett provides a sophisticated, stylish retreat that embodies the spirit of its surroundings, ensuring an unforgettable experience for every guest.

Equal Opportunity

• HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.